Operations Director - Belawan

• Work Location: Belawan Medan
• Full-time, Permanent position

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 18 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Position Summary

This is a newly created role to support our Indonesia Belawan New Container Terminal (BNCT), you will be reporting to General Manager, BNCT and based in Belawan Medan.

In the role of Operations Director, you will oversee the day-to-day operations management, facilities, and technical operations of BNCT. You will be responsible for leading the team to achieve productivity targets and operational efficiency. Develop and drive operational strategies, provide leadership to the team, ensuring a safe, and cost-effective operations of BNCT. You will play a crucial role in facilitating the smooth flow of goods and ensuring the competitiveness of our ports and terminals in the global trade landscape.

Key Accountabilities

• Optimize the use of resources, equipment, and labor to maximize the efficiency and productivity of port and terminal operations.
• Maintain cordial relationships with clients and other service providers via effective communication channels and creating a personal touch value and listening to their feedback.
• Ensure operational strategies, policies, procedures, objectives & targets are reviewed from time to time to ensure we are in the line with port users’ requirements and to maintain service levels acceptable by clients.
• Involve with terminal development projects (e.g. yard expansion, berth extension and etc)
• Develop and maintain a dynamic, skillful, productive, ever-learning and highly motivated workforce, involving job-enhancement/re-design, empowerment, counselling, upskill/reskill trainings and create career development framework.
• Manage the FEM (Facilities and Equipment department) operational costs and cost control measure in all Section / Units activities.
• Maintain close rapport with relevant government authorities, ensuring that government bureaucracies are constantly reviewed and aligned to facilitate trade, shipping and port operational practices.
• Ensure profitability in all operational and business activities.
• Partner and maintain effective relationships with JVCo functional heads to attain business and operational synergy and efficiency for BNCT.
• Ensure strict adherence to safety regulations and compliance with environmental and maritime laws. Work closely with the HSSE leadership and team to implement safety protocols and procedures to prevent accidents and incidents.

Qualifications, Skills and Experience

• Effective verbal and written communications in English and interpersonal skills.
• Great consultative and relationship management skills.
• Results-driven, proactive, and able to work both independently and as part of a team.
• Ability to manage priorities, be organised, methodical and deal well under pressure.
• Degree qualifications with proven 10 years in ports operations and people management experience.
• Possesses technical and extensive knowledge of marine port operations and/or related logistics services and value-chains.