Operations Associate, Middle Office, Jakarta

Company Overview

Dual-headquartered in New York and London, Fitch Ratings is a leading provider of credit ratings, commentary and research. Dedicated to providing value beyond the rating through independent and prospective credit opinions, Fitch Ratings offers global perspectives shaped by strong local market experience and credit market expertise. The additional context, perspective and insights we provide help investors to make important credit judgments with confidence.

Fitch Solutions delivers credit market data, analytical tools and risk services to the global financial community. In addition to offering proprietary market-based content, Fitch Solutions distributes the ratings, research and financial data of Fitch Ratings through a variety of flexible platforms. With innovation and experience behind every solution, Fitch Solutions helps financial professionals meet the diverse and evolving needs of today’s global markets.

Fitch Ratings and Fitch Solutions, along with Fitch Learning, are part of the Fitch Group, a global leader in financial information services with operations in more than 30 countries. Fitch Group is wholly-owned by Hearst.

Fitch Ratings and Fitch Solutions are an equal opportunity / affirmative action employer, complying with all laws governing employment in each jurisdiction in which operating, and provide equal opportunity to all applicants and employees. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, disability, marital or protected veteran status, sexual orientation, gender identity and other status protected by applicable laws.

Middle Office Team

The Middle Office team engages in a wide range of day-to-day operational and administrative activities, which center on productivity gains in support of Fitch’s rating process, and includes, but is not limited to:

• Streamlining a diverse range of non-analytical tasks for Analysts
• Enabling Analysts to cover more credits, to allocate more time to analysis, rating action commentaries (RACs) and research
• Improving the quality and speed of processing financial statement adjustments
• Improvements in the aging of ratings – annual review cycles
• Enabling faster availability of financial statements

Role & Responsibilities

Fitch Ratings’ Global Core Operations team is seeking Operations Associates to join the group in Asia Pacific (APAC) region. This team is a core part of Fitch Group’s global growth strategy in APAC region. The position involves providing a range of non-analytical support services required for the overall credit analysis performed by Fitch.

The Operations Associates will assist with many of the analytical teams’ fundamental tasks related to the rating process. These tasks include support on internal applications; data and ratings input and verification; and electronic filing of documents. The position involves working collaboratively with members of analytical teams, Operations, IT and others to ensure that the correct processes are followed; meeting the needs of the users and supporting compliance with the Company’s overall business and regulatory requirements.

Key Responsibilities (including But Not Limited To)

• Identify and recommend enhancements to the current procedures, applications, management report and training, to provide the highest quality support to the global analytical community.
• Promote an overall understanding of compliance requirements; and related policies and procedures.
• Assist with internal support applications, data and ratings input and verification, and electronic filing of documents.
• Assist senior Operations members with special projects, as needed, on behalf of the Chief Operating Officer or other senior managers of Fitch Ratings.
• Assist with day to day management/ support of the ratings workflow operating processes.
• Assist with ratings workflow operating processes to ensure universal compliance.
• Provide daily and ad-hoc support to rating Analysts across the region to assist with the internal credit rating committees’ process.
• Participate in various projects including training new members of the team on the use of new tools/applications.
• Perform other non-analytical and administrative tasks as directed by the Operations team.
• Work collaboratively with various Ratings teams.

Skills And Requirements

We are open to candidates who are newly qualified graduates, early in their career or have 3+ years’ experience in an administrative or operational position. The successful candidate must:

• Be highly motivated, flexible, collaborative, and adaptable to change.
• The ability to manage multiple projects simultaneously and work within a cohesive team environment.
• The ability to communicate with senior managers, analytical staff, and technical support – both verbally and in written correspondence
• Be proficient in Excel and Word
• Have the desire to learn about the ratings and Fitch’s Core Operations processes.
• Be customer focused with the commitment to providing exceptional client service and have excellent attention to detail.
• Have excellent organisational skills, time management skills and problem-solving skills.
• Be fluent in and English, both written and verbal

This role will require shift work, shifts will be rotated amongst team members. The shifts are:

• 10am - 7pm
• 8am - 5pm
• 7am - 4pm
• 9am - 6pm

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will asked to declare any securities holdings and other potential conflicts for you and your Family Members prior to commencing employment. If you, or your Family Members, have any holdings that may conflict with your work responsibilities, they must be sold before beginning work. In certain roles, employees and their Family Members may be limited to investments in diversified mutual funds only.

For more information about this policy, please visit the code of ethics and conduct page - https://www.fitchratings.com/ethics