Front Office Associate Jobs
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By Fairfield Inn & Suites by Marriott
At Jakarta Raya, Indonesia
Front Office (Ojt) Jobs
By Alila Solo
At Surakarta, Indonesia
Are you looking for an exciting opportunity to work in a fast-paced and dynamic environment? We are looking for a Front Office Associate to join our team! As a Front Office Associate, you will be responsible for providing excellent customer service, managing the front desk, and assisting with administrative tasks. If you are a motivated and organized individual with excellent communication skills, we want to hear from you!
A Front Office Associate is responsible for providing excellent customer service to guests and visitors of a hotel, resort, or other hospitality establishment. They are the first point of contact for guests and are responsible for greeting them, providing information, and responding to inquiries. They may also be responsible for checking guests in and out, taking reservations, and handling payments.What is Front Office Associate Job Skills Required?
• Excellent customer service skills
• Good communication and interpersonal skills
• Ability to work in a fast-paced environment
• Knowledge of hotel operations
• Proficiency in computer systems and software
• Ability to handle cash and credit transactions
What is Front Office Associate Job Qualifications?
• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work flexible hours
What is Front Office Associate Job Knowledge?
• Knowledge of hotel operations
• Knowledge of hospitality industry standards
• Knowledge of customer service principles
• Knowledge of computer systems and software
What is Front Office Associate Job Experience?
• Previous experience in a customer service role
• Previous experience in a hospitality setting
What is Front Office Associate Job Responsibilities?
• Greet guests and visitors upon arrival
• Provide information and respond to inquiries
• Check guests in and out
• Take reservations and handle payments
• Ensure guest satisfaction and address complaints
• Maintain cleanliness of the front desk area
• Monitor and restock supplies
• Process payments and handle cash transactions
• Ensure compliance with safety and security regulations
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