Operation Manger Jobs

Requirement:

- Bachelor degree in Business Management, Sales, Finance, or any other related field

- Have a strong background in operation with minimum 5 years working experience as a Leader related to Sales, Operation in corporates or startup/fintech companies

- Have a working experience in capital markets, investment banking industry and management consulting is a plus

- Enthusiastic, Passionate, Detail, Customer-oriented and have a very good administrative skills,

Responsibility:

• Lead Operations team including Supervisor, Investor relation, Support relation
• Initiate or Lead Offline/Online event initiative together with Marketing team to attract investors and convert them into active investors.
• Monitor all operational team and empower them to achieve their OKR/KPI
• Maximize Bizhare’s open investment opportunities using direct sales and community via offline and online channel, together with the marketing team
• Handle Complaints and Maintain customer satisfaction via support relation on day to day basis
• Build community of investors to maximize number of active investors all across Indonesia
• Handling Investors’ administration task for submission to Bank Custody and KSEI, in close cooperation with Legal team
• Onboard and educate investors from register to purchase and become active investors, from retail investors to institutional investors
• Create Operational workflow, OKR/KPI, SOP and implement operational excellence in the company, especially on the Operation Division.