Learning And Development Operations Lead

At Bitlabs Academy we aim to transform lives through work-relevant Learning in Digital and Data. We teach Indonesian young generation the skills to become Data Analysts, Scientists, Engineers as well as provide them the opportunity to experiment their knowledge through Bitlabs Academy.

Since 2019, we have accelerated the careers of thousands of students and helped them work in reputable companies in Indonesia, but there’s still plenty to be done.

As the Learning and Development Operations Lead, you will play a vital role in managing training programs and lead the initiative of new learning experience features development. The ideal candidate will have a passion for learning and technology, excellent problem solving, and the ability to work effectively in a team environment.

More specifically you will:

• Build and manage relations of all project related stakeholders and customers, such as instructor, mentor, participants, student success, advisor, coach, etc including conflict resolution, engagement, and disciplinary actions
• Stay up to date and research for emerging trends and best practices in learning and development, and online training methodologies
• Evaluate and analyze training program effectiveness through assessments, evaluations, and participant feedbacks for continuous improvement
• Oversee the day-to-day operation of learning programs to ensure they are running smoothly and meeting quality standards
• Develop and implement processes and procedures to ensure the quality of our learning programs and features, as well as ensuring its compliance
• Develop and execute talent acquisition strategies to attract and hire qualified and culture-fit talent
• Proactively identify problems and find efficient, creative solutions and apply
• Oversee, mentor junior team members and collaborate with cross-functional teams to ensure successful training program

Qualifications:

• 4-5 years of experience in learning operations and management, learning development, product management, IT project manager or related fields. Experienced Project Manager of a Management Trainee Program in Corporate is highly preferred
• Strong in data analysis/analytical skill with proven track record in managing, implementing learning and development project that successfully increased student’s completion rate
• Excellent planning and organizing skills with track record of managing complex projects with attention to detail and the ability to take an overview of operations and develop creative solutions to business challenges.
• Growth mindset, continuously update knowledge of the latest trends and best practices in data, learning and development
• Excellent problem-solving, negotiation, and decision-making abilities
• Willing to work onsite in BSD, Tangerang area
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
• Bachelor Degree in Information System, Information Technology, Mathematics, Education, Business Administration, or related field in reputable university (Binus/PrasMul/ITB/Gunadarma/related)

At Bitlabs Academy, we are committed to providing our team with a supportive and collaborative work environment, ongoing training and development opportunities, and a competitive compensation package.

We cultivate values of:

Excellence:to make better and make impact on others lives' through education and continuously delivering the work-relevant learning experiences

Care:teamwork makes the dream work. We believe by bringing talented people together, in winning together, and in learning from each other

Growth Mindset:the biggest investment you can do is invest in yourself. We support our team's growth with courses, team learnings, sharing sessions (+Free access to all Bitlabs Learning Programs)

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Good luck!