It Operation - Junior Network Engineer

Responsibilities:

• Manage IT monthly reports and review IT operational procedures on a periodic basis.
• Contribute to business meetings and perform socialization of new IT systems or applications.
• Develop support plans to prioritize problem resolution and support periodic IT Disaster Recovery (DR) Plan process.
• Develop preventive measures and document problem resolution procedures.
• Able to identify audit findings, criteria, root cause, impact and provide recommendations relating audit.
• Develop company networks, provide assistance to employees on how to use network effectively
• Recommend process improvements to enhance operational efficiency and cost effectiveness.
• Resolve operational issues according to system tickets with specified schedules and service level agreements (SLAs).
• Maintain existing network and install new systems to provide company's communication structure

Requirements:

• Desired certifications ITIL or COBIT (is a plus).
• Bachelor's degree from reputable Universities, Major in IT with minimum GPA: 3.00
• At least 3 years of experience and having knowledge in IT Network / IT Infrastructure.
• Can join ASAP.
• Good integrity, independence, discipline, good in communication, positive attitude and willing to learn.
• Having experience working with Mikrotik, Fortigate, Cisco.