Internship - Customer Relations Executive (Bali)

As an Intern in the Customer Relations Executive role, will be a pivotal part of our team, assisting clients with their corporate secretarial and visa/stay permit needs. This internship offers hands-on exposure to diverse areas of customer service, legal administration, and immigration processes.

Job description :

• Contribute ideas to improve customer relations processes and enhance client experiences.
• Respond promptly to client inquiries and provide assistance on corporate secretarial matters, visa applications, and immigration processes.
• Assist in preparing and submitting corporate documents, resolutions, and visa/stay permit applications.
• Learn about corporate governance regulations, visa/stay permit policies, and immigration laws to offer accurate guidance to clients.
• Coordinate appointments, meetings, and follow-ups with clients and relevant teams.
• Maintain organized records of client interactions, documentation, and application progress.
• Gain insight into handling confidential client information professionally and ethically.
• Collaborate with the corporate secretary and visa/stay permit teams to gather information and ensure accurate documentation for client transactions.

Requirement :

• Ethical conduct and discretion in handling sensitive client information.
• Current enrollment in a Bachelor's or Master's degree program in Law, Business, or a related field.
• Ability to learn and interpret complex legal and immigration regulations.
• Strong organizational skills and the ability to manage multiple tasks.
• Detail-oriented approach to document preparation and client communication.
• Excellent communication skills, both verbal and written in English.
• Proficiency in relevant software and tools for documentation and communication.
• Strong interest in customer relations, corporate secretarial services, and visa/stay permit matters.

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