Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Resident Engineer L2 Jobs
Recruited by Millennium Technology Services 8 months ago Address Area DKI Jakarta, Indonesia
Solutions Engineer, Indonesia Jobs
Recruited by HashiCorp 8 months ago Address Indonesia
Remote Devops Engineer (Aws)
Recruited by HReasily 8 months ago Address Indonesia
Lifecycle Service & Solutions Engineer (Pws)
Recruited by Emerson 9 months ago Address Area DKI Jakarta, Indonesia
Solutions Engineer Jobs
Recruited by CleverTap 9 months ago Address Area DKI Jakarta, Indonesia
Consulting Analyst Internship Jobs
Recruited by Recruitable 9 months ago Address Indonesia
Security Consulting Engineer Jobs
Recruited by Cisco 9 months ago Address Area DKI Jakarta, Indonesia
Hr Consulting Manager Jobs
Recruited by Mercer 9 months ago Address Area DKI Jakarta, Indonesia
Analytics Engineer Jobs
Recruited by Turing 9 months ago Address Indonesia
Chinese Speaking Research Intern
Recruited by Polixis 9 months ago Address Indonesia
L2/L3 Support Engineer - Sap Pi/Po (Chinese-Speaking) - Data Analytics Consulting
Recruited by Emerhub 10 months ago Address Area DKI Jakarta, Indonesia
Data Analytics Engineer Jobs
Recruited by Assessed 10 months ago Address Indonesia
Director/Principal - Global Consulting Firm
Recruited by Michael Page 10 months ago Address Area DKI Jakarta, Indonesia
Operational Consulting Jobs
Recruited by Environesia Global Saraya 10 months ago Address Daerah Istimewa Yogyakarta, Indonesia
Application Support With Linux
Recruited by Accord Innovations 10 months ago Address Area DKI Jakarta, Indonesia
Solutions Engineer - Apac (Fully Remote)
Recruited by Liminal - Custody Solutions 11 months ago Address Area DKI Jakarta, Indonesia
Junior Electrical Engineer (Solar Pv Consulting)
Recruited by Syntek Energy & Control 11 months ago Address Area DKI Jakarta, Indonesia
Aws Cloud Engineer Volunteer (Open For Students)
Recruited by SkilledUp Life 11 months ago Address Indonesia
Solutions Engineer - Javascript (Remote)
Recruited by MonetizeMore 11 months ago Address Indonesia
Consulting Analyst Program (6 Months)
Recruited by Roland Berger 1 year ago Address Area DKI Jakarta, Indonesia
Director, Digital Consulting, Mds Apec (Indonesia/Malaysia)
Recruited by Marriott 1 year ago Address Area DKI Jakarta, Indonesia
Partner, Digital Consulting Jobs
Recruited by Cutting Edge Search 1 year ago Address Area DKI Jakarta, Indonesia
Digital Partner Lead -Consulting
Recruited by Cutting Edge Search 1 year ago Address Area DKI Jakarta, Indonesia
Digital Transformation -Consulting Firm
Recruited by Cutting Edge Search 1 year ago Address Area DKI Jakarta, Indonesia
Global Consulting- Digital Transformation
Recruited by Cutting Edge Search 1 year ago Address Area DKI Jakarta, Indonesia
Business Development Manager (Chinese-Speaking) - E-Commerce
Recruited by Emerhub 1 year ago Address Area DKI Jakarta, Indonesia
Business Development Manager (Chinese-Speaking) - Electronics Manufacturing
Recruited by Emerhub 1 year ago Address Area DKI Jakarta, Indonesia
Business Analyst (Consulting) Jobs
Recruited by Impact. 1 year ago Address Indonesia
Consulting Account Lead, Google Cloud Consulting (English, Bahasa)
Recruited by Google 1 year ago Address Area DKI Jakarta, Indonesia
Ts Implementation Engineer (L2)
Recruited by NTT Ltd. 1 year ago Address Area DKI Jakarta, Indonesia
Business Integration Manager Jobs
Recruited by Society Pass Inc. (NASDAQ: SOPA) 1 year ago Address Area DKI Jakarta, Indonesia

Integration L2/L3 Support Engineer (Chinese-Speaking) - Data Analytics Consulting

Company

Emerhub
Address Area DKI Jakarta, Indonesia
Employment type CONTRACTOR
Salary
Category Penerbitan Konten Online
Expires 2023-08-29
Posted at 10 months ago
Job Description
Responsibilities


  • Handle incoming support requests reported on the service management platform.
  • Ensuring SLAs to better level than customer contract.
  • Handle break/fix and configuration issues.
  • Participate or organize Technical Call Bridge to address technical diagnostics and collaboration with internal and external teams.
  • Prioritise, schedule and escalate issues (when required) to the appropriate skilled team.
  • Execute basic health check of the systems and services to ensure availability of components and critical integrations.
  • Provides in-depth technical and business knowledge to ensure streamlined support of existing infrastructure and developed integrations.
  • Conduct root cause analysis and present required reports for internal review.
  • Implement workarounds to limit customer downtime (incident management). Subsequently follow-up and ensure implementation of permanent solution (problem management).
  • Maintain a log of troubleshooting on the service management portal platform throughout the incident lifecycle.


Experience and Skillset:


  • Well versed in cloud native microservice without cloud platform lock-in
  • Experience in design integration services using an enterprise service bus with an strong emphasis on SOA, reusable components, security considerations and enterprise integration policies.
  • Must be able to drive best practices in retail integration for scalability, reliability and performance.
  • Experience of microservice design with implementations including distributed transactions patterns, event-souring, distributed monitoring and tracing, event-driven microservice and analytics collection.
  • Hands on advanced level troubleshooting experience on IBM IIB, CP4I (IBM ACE, IBM API Connect), IBM DataPower and IBM MQ.
  • Bachelors Degree in Computer Science or related field
  • This role is fully remote, but willing to work following China time zone (GMT+8)
  • Experience in retail integrations covering systems like Ecommerce, ERP, POS, OMS, Warehouse Management and PIM. Must understand the end to end retail business flows in integration perspective.
  • Well versed in Enterprise Application Integration Patterns for best practices and anti-patterns to avoid.
  • Fluent in English, both spoken and written
  • Certified experience is an preference
  • Experience in asynchronous messaging integrations including point-to-point, distributed and publish/subscribe implementations.
  • Experience in designing API Management Solutions and very good knowledge of AP Design (Open Specifications), API Security, Management, Life Cycle and Developer Collaboration.
  • Worked on at-least 4 enterprise integration solutions
  • Proven experience in software development
  • Good Mandarin skill, both spoken and written
  • Understanding or OMNI retail, and latest digital trends like BOPIS, Curbside pickup etc. is plus


Powered by JazzHR


qJfXYYzLWQ