Field Collection Asst. Manager

You will responsible to:

• Control the process to ensure collection incentives are fair, and prepared and submitted on time.
• Coordinate with training team to ensure every team member will receive training based on feedback from quality.
• Resolve timely customer escalations.
• Supervise daily operations for all Field Collection team to monitor every activity is running properly
• Monitor field Collection Team to ensure all the process in field team is comply with guidelines and SOP.
• Monitor and review team's performance to ensure field Collection team meet their targeted result.
• Cooperated with HR Team to ensure proper monitoring and fulfilment of TML
• Distribute expected target to Team Leader and ensure Field Collection team received the target.

We are looking for Talents with:

• Good communication, negotiation and managing team
• Flexible and detail oriented
• Minimum Bachelor degree
• Able and comfortable with high demand, fast respond, tight deadline and dynamic
• Experienced with similar position and monitor area for 3 years, will be an advantage from similar industry.
• Familiar using common Microsoft tool (Words, Excel) and technology