Cash Collection Specialist Jobs

What are my job responsibilities?

• Maintains customer contact records in the collection tool and other SAP modules
• To be able to support the working hours of countries other than Malaysia
• Deals with customer queries at any level regarding invoices
• Performs other duties as assigned by the supervisor/manager from time to time
• Contacts debtors to ascertain payment dates, and check payments received in accordance with customer commitments
• Supports the implementation of the GBS O2C I2C SG MY Visions and Values
• To process collections to meet requirements of service level agreements, and to comply with both internal control and credit policy requirements.
• Works closely with Cash Allocation Back Office and Credit Management.
• Produces ad-hoc statements to customers as and when required
• Suggests process or system improvements and assists in the implementation
• Maintains contacts with Siemens customers both internally and externally
• Ensures invoice queries are updated/closed as and when required
• Produces monthly debtor reports and ad hoc reports as required

What do I need to qualify for this job?

• Knowledge regarding aspects pertaining to Credit would be added advantage
• Good Command of Bahasa Indonesia / Tagalog (both spoken and written).will be added advantage
• Knowledge in SAP
• Good command in English (both spoken and written).
• Minimum 2 years collection experience.
• Proven success in delivering process improvements
• Ability to interact across cultural spectrum

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.