Desk Collection Jobs

Responsibilities:

• Remind customers to make a payment before the deadline.
• Other works assigned by Leader
• After the due date, get in touch with consumers who are behind on their payments.
• Foster positive customer relationships.
• Contacting consumers directly to increase the efficiency of credit collection
• Assisting consumers with payment services and educating customers on payment services.
• Call consumers who still owe money each day to provide updates

Qualifications:

• Good Communication Skill
• Having Desk Collection Certificate by AFPI or equivalent more preferable (P2P Lending)
• Good computer abilities (Internet, Microsoft Office),
• Can work under pressure and meet the company target
• Candidate must possess at least SMA in any field
• Will be place in Cyber 2 - Jakarta Selatan
• Able to work in individual and Team as well
• Follow the company rules and order
• Willingness to work shifts in accordance with company demands