Customer Technology Advisor Jobs

Who We Are

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.

The Role

Marketing and Sales

• Work closely with the local solution design teams in developing client presentations and SOWs
• Provide demonstration of Kyndryl credentials in more than 2 of the core Cybersecurity capability domains SSRC, IAM, Threat Management, Application and Data, Infrastructure Endpoint and Mobile Security or OT / ICS Security.
• Provide a focal point for the team to help understand capabilities, offerings, client references
• Become a recognized thought leader in one of the core domains, utilizing conferences, white papers, client presentations to build awareness of Kyndryl credentials
• Be accountable for driving signings in the ASEAN market
• Lead Opportunity creation, opportunity progression, opportunity closure in security area, with select set of clients, or Industry sector. Work with solution teams and across local geographies to provide content to drive deals

Delivery

Take ownership of end-end delivery of security work for client and ensure what's sold is getting delivered to satisfaction of client and 10/10 Net Promoter Score from client, and delight clients.

• Help resolve project issues as they arise
• Establish strong client relationships in key accounts to help progress the Security Services portfolio
• Work on helping organize project approaches and teams for client delivery
• Participate in project delivery, to varying degrees depending on project complexity

Practice

• Help shape the emerging model of the global Security practice
• Provide leadership by facilitating a community of like-minded practitioners to share and exchange ideas for practice growth and improvement
• Contribute content and advice to the offering development process

People

• Help establish capability and skills models for the core domains
• Become a role model for global practitioners in the core domains

Who You Are

Required Bachelor’s Degree

• Strong Systems Integration proven track record
• Experience working across diverse teams to facilitate solutions
• Strong Delivery proven track record
• Strong Complex Solutioning proven track record
• At least 5 years’ experience in management consulting and systems integration in a top tier professional services firm
• Strong Sales/Pre-sales proven track record
• Experience working with Security practitioners
• Readiness to travel 50-75%
• Strong track record in building relationships with internal and external senior stakeholders.
• Strong Practice/Offering building proven track record
• At least 4 years’ experience working in projects related to the core domains
• English: Fluent
• Strong Consulting proven track record

Preferred Technical And Professional Experience

• 6+ years of management consulting experience
• Bachelor’s or master’s degree
• One or more security certifications: CISSP, CCSP, CISM,CEH, Security+, GMON, GSEC, ISO27K, etc.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our employee learning hub gives you access to the best learning in the industry to receive certifications and accreditations, including Microsoft University, AWS Cloud Center of Excellence, Udemy, and the Harvard Business Review. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you! We want you to succeed so that together, we will all succeed.