Am - Agency Development Specialist

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

• To attend to any agency doubts, concerns and problem faced by agency members and to provide solution to overcome the problems.
• Active Agent
• Training and Development
• To promote agency, regional or Company’s challenges, contest or promotion to agency members including the managing and monitoring of the contest result.
• To provide additional training for agency members to raise agency skill and knowledge.
• MDRT
• New Agent Licensed
• To monitor and supervise agency strategic action plans on the above 4 KPIs – on the progress and control measures implemented. Give mentoring for new leaders to work to plans.
• To work closely with Agency Leaders and implement Strategic Action Plans to achieve the 4 Key Performance Index :
• Regional/Area Budget
• To organise and implement formal platform for agency members’ interaction and building teamwork through group meeting and gatherings.
• To analize special training needs for individual agency and liase with PSA
• Survey agents satisfaction and assesses real and perceived agents needs.
• Implement company programs to improve agency growth & development, increase agency size, improve productivity and quality (e.g. Grand BOP, agency licensing, MDRT, PEC) specially for agencies outside Jakarta.
• To provide a formal platform for Company to disseminate information and receive feedback from agency members during agency meeting in a timely and accurate basis. Agency meeting can be held with individual or group basis with an agent and or/leader.
• To provide guidance and counseling to agency members violating company/Industry/Regulatory’s guidelines and to enforce the prescribed guidelines among agency members. Investigate the violation and suggest kind of punishment for the violators.
• Continuously encourage agency members to focus on recruiting new agents and to train-up agents for promotion to be future leaders.
• To liaise with TED on agency members training and development. In addition, to provide TED with feedback on agency members’ training and development requirements
• Agency Management
• APE (include Sharia and Pruworks)
• To implement Company’s prescribed training and development programs for agency members in knowledge, skill, attitude and habit in order to improve agency members productivity and professionalism in Life Insurance Business
• To promote and encourage agency members to attend other Company / Industry’s training / development programs or self-study as part of their self-development exercise whenever available or necessary
• To organize and launch new product/rider and new regulation/company updates to agency members
• To develop smaller agencies outside Jakarta to become bigger and better agencies.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.