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Customer Service Associate Jobs

Customer Service Associate Jobs
By Talent Insider At Jakarta, Indonesia
Experience in using bespoke MRP, ERP, SAP, SCALA or other Order / Quotation Processing and Stock Management systems
Problem solving and conflict management abilities
Time management skills prioritization and ability to work under pressure
Provides Support To Other Team Members And Assists In Ad-hoc / Special Tasks As Assigned By Supervisor / Manager.
Min. 1 year experience in Customer Services in a multinational trading / distribution company or similar
Good communication skills in English – both verbal and written
Senior Customer Service Associate
By KAF Sekuritas Indonesia At Jakarta Raya, Indonesia
• Maintain daily, weekly, monthly sales report to management
• Minimum 3-years experiences in the same position, especially in capital market industry.
• Having good knowledge and understanding of capital market products and services.
• Managing customers’ securities accounts.
• Handling opening of securities accounts.
• Building good relationship with the customers.
Customer Support (Cs Associate)
By SawitPRO At Jakarta Raya, Indonesia
Drive a ‘customer first approach’ to inbound and outbound management
Managing our support team, a group of experienced customer support experts contracted from around the country.
At least 3 years of experience as Customer Support
Developing and implementing an overarching customer communication plan (throughout multiple stages), in relation to customer information needs of the customer journey,
Keeping CS Platform (i.e. Zendesk), the central hub for all customer support, neat, tidy, and running efficiently.
Updating and reporting on KPIs through CS Platform (i.e. Zendesk) Insights.
Customer Success Service Academy - Business Transformation Services Associate
By SAP At Area DKI Jakarta, Indonesia
Demonstrate problem solving, time management, and communication skills through a range of activities done during training and on the job rotations
Education And Qualifications/Skills And Competencies
Preferred Enterprise Architecture or Analytics experience for recent customer digital transformation and data-driven decision making journey
0-3 years' work experience with customer facing roles
Good listener with excellent communication skills, empathetic, collaborative
Resourceful self-starters with strong interpersonal skills who are eager learners
Customer Service Associate Volunteer (Open For Students)
By SkilledUp Life At Indonesia
How do you get a j0b if you don’t have Experience?
How do you get Experience if you don’t have a Job?
AtSkilledUp Life, we are passionate about:
Experience in Customer Service and Sales (preferred)
Knowledge in consumer electronics and the retail environment (preferred)
Undergraduate degree or similar education in Sales, Administration or Customer Support.
Customer Support Associate Jobs
By SleekFlow At Jakarta Raya, Indonesia
Strong stakeholder management and communication skills (written & verbal)
Use your deep SleekFlow product knowledge to resolve client-related issues.
Prior experience with CRM preferred
Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel.
Constant & rigorous training from experience team leads
Prior Experience in SaaS/ Software Industry is preferred
Customer Service Associate – Tech – Virtual Reality & 3D Printing - Volunteer
By SkilledUp Life At Indonesia
Undergraduate degree or similar education in Sales, Administration or Customer Support.
Professional demeanor, excellent verbal, and written communication skills
Verbal and written communication skills
Ability to plan and manage resources
Provide a testimonial against your profile on SkilledUp Life.
Experience in Customer Service and Sales (preferred)
Customer Service Associate - Fashion Retail
By PT Pvra Moda Kreasi At Jakarta Raya, Indonesia
Maintain an updated knowledge of the company's products, services, and customer service policies.
Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits.
2+ years of previous customer service experience is a plus.
Excellent organizational and multitasking skills.
Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
Document customer interactions when necessary, compiling documents and forwarding information to interested parties.
Customer Support Associate (Fully Remote)
By Liminal - Custody Solutions At Area DKI Jakarta, Indonesia
2 to 3 years of experience in frontline B2B customer service, preferably in the Blockchain/cryptocurrency/Web3/fintech industry, dealing with global clients.
Passionate about overcoming conventional barriers and going above and beyond to solve complex problem statements while delivering outstanding customer experiences.
Excellent verbal and written communication skills, with proficiency in English and the native language
Knowledge of Blockchain, Cryptocurrency, and Web3 will be considered an added advantage.
Working hours: 7am SGT to 4pm SGT (subject to change as per business requirements)
Serve as the frontline representative for B2B clients, handling all inbound queries
Customer Support Associate (Remote)
By klikit At Area DKI Jakarta, Indonesia
Escalate complex or unresolved issues to a supervisor or manager
Continuously improve knowledge of the company's products and services
Team Player; knows how to build and manage teams in fast paced environments
Strong written and verbal communication skills (English and Bahasa)
Strong problem-solving and analytical skills
Experience in customer service, support, or related field is preferred
Client Service Associate Jobs
By JPMorgan Chase & Co. At Area DKI Jakarta, Indonesia
Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines
Manage new business requests received from the Front Office and oversee the KYC process end to end
Create quality KYC profiles ensuring accuracy, completeness and validity, incorporating multiple risk factors in compliance with global regulatory requirements
Excellent verbal and written communications skills; able to effectively communicate clearly and concisely
Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
Liaise regularly with the business to conduct workload planning, review status of key onboarding's and prioritize open requests
Customer Affairs Associate Jobs
By Singapore Airlines At Singapore, Singapore
Logging and creating both complaint and compliment cases in case management system.
Support Customer Affairs Managers (CAMs) and Customer Affairs Supervisors (CASs) in retrieving accurate travel records and customer information for investigations.
Experience in customer servicing preferred.
Working knowledge of Reservations / Ticketing functions preferred but not mandatory.
Assist in processing incoming customer feedback received via various channels by:
Assigning complaint cases for responses to customers.

Are you looking for an exciting opportunity to provide outstanding customer service? We are looking for a Customer Service Associate to join our team and provide exceptional service to our customers. If you have a passion for helping others and a desire to work in a fast-paced environment, this could be the perfect job for you!

What is Customer Service Associate Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to multitask and prioritize tasks
• Proficiency in computer programs such as Microsoft Office
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Customer Service Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Customer Service Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Customer Service Associate Experience?

• Previous customer service experience preferred
• Experience in a call center or customer service environment

What is Customer Service Associate Responsibilities?

• Respond to customer inquiries and complaints in a professional manner
• Provide accurate information about products and services
• Process orders, forms, applications, and requests
• Resolve customer service issues in a timely manner
• Maintain customer records and accounts
• Follow up with customers to ensure satisfaction