Register
Recruit Create CV

Customer Relationship Management Manager Jobs

Customer Relationship Management Jobs
By PT Magada Tirta Amerta At Jakarta Raya, Indonesia
Bachelor's degree in communication, marketing, management or any related field.
Familiar with integrated CRM tools and lead management software (Salesforce, MoEngage, Clevertap, etc).
Minimum 1 year of experience in CRM or in-app marketing in a fast-paced and highly competitive setting.
Strong analytical skills partnered with a creative mind.
Ensure quality of offers, incentives, and content to drive campaign results
Detail-oriented, organized, self-starter, and a great communicator.
Digital Customer Relationship Management Analyst
By torch.id At Bandung, Indonesia
Data Management: Proficiency in managing and manipulating large datasets using software such as Excel, SQL, or data analytics platforms.
Experience: Prior experience in data analysis, digital marketing, CRM, or related roles within the fashion retail industry is preferred.
Analytical Skills: Strong analytical skills to process and interpret customer data, identify trends, and draw actionable insights.
Statistical Knowledge: Basic understanding of statistical concepts for analyzing customer behavior and drawing valid conclusions from data.
Communication Skills: Effective written and verbal communication skills to convey insights and recommendations to non-technical stakeholders.
Problem-Solving: Strong problem-solving skills to address data-related challenges and identify opportunities for optimization.
Customer Relationship Management Business Analyst
By PHINCON At Jakarta Raya, Indonesia
Helping clients with change management activities by translating and simplifying requirements
Creating document user requirement (eg: FSD/TSD/FDD/user training etc)
UI configuration for user system (eg: create roles, skill, etc)
Minimum 2+ years experience as Business Analyst
Experiences in telco or banking business
Having experience for user system configuration
Junior Customer Relationship Management
By Aplikasi Super (YC W18) At Kota Tangerang, Indonesia
Junior Customer Relationship Management (CRM)
Collaborate with the marketing team to execute CRM campaigns, including email marketing, personalized offers, and loyalty programs
2 years of experience in CRM and related roles
Strong communication skills, both written and verbal, with an emphasis on active listening.
Assist in maintaining and updating customer information in the CRM database, ensuring accuracy and completeness of records.
Interact with customers through various channels (email, phone, social media) to address inquiries, resolve issues, and provide information about products/services.
Customer Relationship Management Developer
By Abhidi Solution At Area DKI Jakarta, Indonesia
He should have experience on Product configuration and Order Management.
Primary responsibility is to development as per the requirement.
Experience in Siebel Development and Siebel Upgrade Activities.
Min Experience – 7 to 10 years
Strong Working Experience on Siebel CRM Tools and Application is required.
Having Oracle PL/SQL and Unix skills
Customer Relationship Management Manager
By BIENSI FESYENINDO At Bandung, Indonesia
Monitor and report on campaign performance, providing regular updates to management
Initiate membership communications, including developing newsletter content, Whatsapp blasts, Email Blasts, event announcements, awareness of member benefits
Manage the customer database and ensure data integrity and accuracy
Develop and implement customer journey mapping to optimize the customer experience
Identify and analyze customer behavior to provide and develop lifecycle loyalty programs in all CRM platforms
Develop and execute CRM strategies to improve customer engagement, loyalty, and retention
Customer Relationship Management Manager
By PT. Gawe Becik Nadhah Anugrah (GENAH) At Yogyakarta, Indonesia
Candidate must possess at least Bachelor's Degree from any major, Preferably Management, Communication, or Marketing
Initiate membership communications, including developing newsletter content, Whatsapp blasts, event announcements, awareness of member benefits
3+ years of experience minimum as SPV CRM Marketing or Marketing Automation role, preferably experienced in B2C (Brand to Customer)
Experience in managing teams is a plus.
Have knowledge in the field of health products
Good working knowledge and understanding of consumer journeys and digital channel
Customer Relationship Management Jobs
By Renos.id At Jakarta, Indonesia
Minimum 2-3 years of working experience as CRM/Digital Marketing/Retention/Database Management/Lead Generation
Manage reporting, conversion tracking, & vendor relationship for all CRM tools
Experience in building and implementing CRM campaigns
Data-driven, excellent writing skills, and creative storyteller
Experience in e-commerce/marketplace industry is highly preferred
Create, maintain, monitor, and optimize CRM programs, including set-up campaign pillars, crafting content, managing system triggers, increased personalization, targeted segmentation, etc.
Customer Relationship Management Manager
By Convergence.id At Daerah Istimewa Yogyakarta, Indonesia
Utilizing CRM systems (Salesforce Marketing Cloud & Salesforces) to manage customers and attract new ones.
Collaborating with Partner Salesforces Consultants and operations teams to enhance the customer experience.
Demonstrable CRM experience (2 years or more).
Experience in the FMCG industry is highly desirable.
Collecting and analyzing customer data.
Developing innovative strategies to meet customer needs.
Customer Relationship Management (Crm)
By Renos At Area DKI Jakarta, Indonesia
Minimum 2-3 years of working experience as CRM/Digital Marketing/Retention/Database Management/Lead Generation
Manage reporting, conversion tracking, & vendor relationship for all CRM tools
Experience in building and implementing CRM campaigns
Data-driven, excellent writing skills, and creative storyteller
Experience in e-commerce/marketplace industry is highly preferred
Create, maintain, monitor, and optimize CRM programs, including set-up campaign pillars, crafting content, managing system triggers, increased personalization, targeted segmentation, etc.
Customer Relationship Management Jobs
By Tanamera Coffee Indonesia At Area DKI Jakarta, Indonesia
4.Proficiency in customer relationship management (CRM) systems, data analysis tools, and loyalty management software.
8.Knowledge of customer service principles and practices to ensure exceptional customer experiences throughout the loyalty journey.
9.Up-to-date knowledge of privacy laws, data protection, and customer consent requirements to ensure compliance with relevant regulations.
1.Bachelor's degree in marketing, business administration, or a related field (or equivalent experience).
3.Excellent communication and interpersonal skills to build relationships with customers and internal stakeholders.
5.Data-driven mindset with excellent analytical skills to interpret customer data and make informed decisions.
Wealth Management Relationship Manager - Medan
By UOB At Area DKI Jakarta, Indonesia
Have work experience min. 2 years for Banking Industry relevant field (Relationship Manager Funding SME/Commercial).
Strong Communication, Interpersonal and selling skills.
Good networking skills in formal and non-formal organizations with various level of correspondence
Maintaining, growing and deepening relationship with existing and prospective SME customers
Acquiring Revenue / Funding and minimize attrition rate
Collecting market informations and do some updating customer database to achieve an effective cross selling
Relationship Manager Wealth Management ( Jabodetabek)
By RecruitFirst At Jakarta Raya, Indonesia
Bogor (Pasar Anyar - Sudirman - Padjajaran)
(Pasar Anyar - Sudirman - Padjajaran)
If you are interest you can apply directly or dm me

Are you an experienced Customer Relationship Management Manager looking for a new challenge? Join our team and help us build strong customer relationships that drive our business forward! We offer a competitive salary and benefits package, and the opportunity to make a real impact in a fast-paced environment. Apply now and take your career to the next level!

Overview:

A Customer Relationship Management (CRM) Manager is responsible for developing and maintaining relationships with customers, as well as managing customer data and customer service operations. The CRM Manager is responsible for developing and implementing strategies to improve customer satisfaction and loyalty.

Detailed Job Description:

The CRM Manager is responsible for developing and implementing strategies to improve customer satisfaction and loyalty. This includes developing customer segmentation strategies, managing customer data, and developing customer service operations. The CRM Manager is also responsible for developing and maintaining relationships with customers, as well as managing customer data and customer service operations. The CRM Manager is responsible for developing and implementing customer loyalty programs, as well as developing and implementing customer service initiatives.

What is Customer Relationship Management Manager Job Skills Required?

• Excellent communication and interpersonal skills
• Strong customer service skills
• Ability to analyze customer data
• Ability to develop customer segmentation strategies
• Ability to develop customer loyalty programs
• Ability to develop and implement customer service initiatives
• Knowledge of customer relationship management systems
• Knowledge of customer service operations
• Knowledge of customer data management

What is Customer Relationship Management Manager Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in customer service or customer relationship management
• Experience with customer relationship management systems
• Experience in customer segmentation strategies
• Experience in customer loyalty programs
• Experience in customer service initiatives

What is Customer Relationship Management Manager Job Knowledge?

• Knowledge of customer relationship management systems
• Knowledge of customer service operations
• Knowledge of customer data management
• Knowledge of customer segmentation strategies
• Knowledge of customer loyalty programs
• Knowledge of customer service initiatives

What is Customer Relationship Management Manager Job Experience?

• 5+ years of experience in customer service or customer relationship management
• Experience with customer relationship management systems
• Experience in customer segmentation strategies
• Experience in customer loyalty programs
• Experience in customer service initiatives

What is Customer Relationship Management Manager Job Responsibilities?

• Develop and implement strategies to improve customer satisfaction and loyalty
• Develop customer segmentation strategies
• Manage customer data
• Develop customer service operations
• Develop and maintain relationships with customers
• Develop and implement customer loyalty programs
• Develop and implement customer service initiatives
• Monitor customer feedback and respond to customer inquiries