Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Customer Relationship Management Specialist
Recruited by PT Global Ultima Talenta 8 months ago Address Bogor Barat, Indonesia
Costumer Relationship Management Jobs
Recruited by Grounds Studio 8 months ago Address Bandung, Indonesia
Digital Customer Relationship Management Analyst
Recruited by torch.id 8 months ago Address Bandung, Indonesia
Customer Relationship Management Specialist
Recruited by Smart Advisory Solutions 10 months ago Address Badung, Indonesia
Customer Relationship Executive Jobs
Recruited by TPFX 10 months ago Address Bandung, Indonesia
Internship Customer Relationship Officer
Recruited by Jagoanhosting 10 months ago Address Malang, Indonesia
Head Of Customer Relationship Management
Recruited by torch.id 11 months ago Address Bandung, Indonesia
Customer Relationship Management & Partner Relation
Recruited by Raihmimpi 1 year ago Address Bandung, Indonesia

Customer Relationship Management Manager

Company

BIENSI FESYENINDO
Address Bandung, Indonesia
Employment type FULL_TIME
Salary
Expires 2023-07-02
Posted at 11 months ago
Job Description

:

  • Coordinate with the IT team for the development of the CRM system
  • Identify and implement new CRM tools and technologies to improve efficiency and effectiveness
  • Initiate membership communications, including developing newsletter content, Whatsapp blasts, Email Blasts, event announcements, awareness of member benefits
  • Identify and develop relationships with a new prospective customer
  • Manage the customer database and ensure data integrity and accuracy
  • Monitor and report on campaign performance, providing regular updates to management
  • Develop and execute CRM strategies to improve customer engagement, loyalty, and retention
  • Develop and implement customer journey mapping to optimize the customer experience
  • Perform deep dives including full-funnel analysis, content effectiveness measurement, to improve the CRM team's effectiveness.
  • Provide analysis of existing programmatic and membership materials as well as membership retention rates and opportunities for improvement
  • Identify and analyze customer behavior to provide and develop lifecycle loyalty programs in all CRM platforms
  • Collaborate with cross-functional teams to ensure seamless execution of CRM initiatives