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Customer Relationship Management Jobs

Customer Relationship Management Jobs
By PT Magada Tirta Amerta At Jakarta Raya, Indonesia
Bachelor's degree in communication, marketing, management or any related field.
Familiar with integrated CRM tools and lead management software (Salesforce, MoEngage, Clevertap, etc).
Minimum 1 year of experience in CRM or in-app marketing in a fast-paced and highly competitive setting.
Strong analytical skills partnered with a creative mind.
Ensure quality of offers, incentives, and content to drive campaign results
Detail-oriented, organized, self-starter, and a great communicator.
Customer Operations, Workforce Management (Jogja)
By Shopee At Yogyakarta, Indonesia
Min. 2 years of working experience in related field (experiencing in WFM such as forecasting and Scheduling would be an advantage)
Create schedule (for L1 & L2 CS) and monitor changes to schedule, in order to ensure adequate daily resource coverage
Forecast manpower planning within the CS Team (based on forecast projection from BI), in order to ensure adequate daily resource coverage
Create, compile, and report, all KPI/CSAT/best performance, and scorecard achievements in Operations from Sales Force
Min. Bachelor's Degree in any major
Good with numbers and data interpretation
Customer Relationship Officer Jobs
By PT Fajar Gelora Inti At Kota Bekasi, Indonesia
Minimum 1 (one) year of working experience in the related field is required for this position.
Have a good communication skills
Target Oriented, excellent communication, interpersonal, negotiation skill, problem-solving, detail oriented and presentation skill
Maintain records of consumer conversations and transactions, including details of questions, complaints, and comments; and include consumer decisions.
Contacting consumers in response to inquiries, notifying them of investigation results, or following up on consumer inquiries or complaints
Refer unresolved consumer complaints to other departments for further investigation.
Customer Relationship Management Specialist
By KARADA Indonesia At Tangerang Selatan, Indonesia
Bachelor's degree or equivalent experience in Marketing, Information Technology, Public Relations, or any other related field
Excellent interpersonal and communication skills along with a customer-oriented attitude
1+ year' of experience working in service industry - an advantage
Experience with omnichannel & CRM systems (Qontak) - an advantage
Experience with membership & loyalty programs (TADA) - an advantage
Operate the company's omnichannel chatbot system
Customer Relationship Management Specialist
By PT Global Ultima Talenta At Bogor Barat, Indonesia

Deskripsi pekerjaan: 1. Mengelola data konsumen/klien 2. Mengelola data hasil digital marketing dan affiliate marketing 3. Mengelola bahan digital marketing dan affiliate marketing 4. Menangani data ...

Costumer Relationship Management Jobs
By Grounds Studio At Bandung, Indonesia
Great copywriting skills in Bahasa and English
Preferable marketing/communication-related degree or experience
Building and Maintaining positive relationships with customers
Collect and understanding customer's individual needs
Resolve customer complaints quickly and efficiently
Determine team goals and strategize to reach it
Digital Customer Relationship Management Analyst
By torch.id At Bandung, Indonesia
Data Management: Proficiency in managing and manipulating large datasets using software such as Excel, SQL, or data analytics platforms.
Experience: Prior experience in data analysis, digital marketing, CRM, or related roles within the fashion retail industry is preferred.
Analytical Skills: Strong analytical skills to process and interpret customer data, identify trends, and draw actionable insights.
Statistical Knowledge: Basic understanding of statistical concepts for analyzing customer behavior and drawing valid conclusions from data.
Communication Skills: Effective written and verbal communication skills to convey insights and recommendations to non-technical stakeholders.
Problem-Solving: Strong problem-solving skills to address data-related challenges and identify opportunities for optimization.
Customer Relationship Management Business Analyst
By PHINCON At Jakarta Raya, Indonesia
Helping clients with change management activities by translating and simplifying requirements
Creating document user requirement (eg: FSD/TSD/FDD/user training etc)
UI configuration for user system (eg: create roles, skill, etc)
Minimum 2+ years experience as Business Analyst
Experiences in telco or banking business
Having experience for user system configuration
Junior Customer Relationship Management
By Aplikasi Super (YC W18) At Kota Tangerang, Indonesia
Junior Customer Relationship Management (CRM)
Collaborate with the marketing team to execute CRM campaigns, including email marketing, personalized offers, and loyalty programs
2 years of experience in CRM and related roles
Strong communication skills, both written and verbal, with an emphasis on active listening.
Assist in maintaining and updating customer information in the CRM database, ensuring accuracy and completeness of records.
Interact with customers through various channels (email, phone, social media) to address inquiries, resolve issues, and provide information about products/services.
Customer Relationship Management Developer
By Abhidi Solution At Area DKI Jakarta, Indonesia
He should have experience on Product configuration and Order Management.
Primary responsibility is to development as per the requirement.
Experience in Siebel Development and Siebel Upgrade Activities.
Min Experience – 7 to 10 years
Strong Working Experience on Siebel CRM Tools and Application is required.
Having Oracle PL/SQL and Unix skills
Customer Relationship Management Specialist
By Smart Advisory Solutions At Badung, Indonesia
Customer Relationship Management (CRM) Expert
A minimum of 3 years of experience in CRM, with an emphasis on GHL platform usage.
Experience in API integrations and working with different software platforms.
Strong problem-solving skills and ability to think strategically.
Excellent verbal and written communication skills in English.
Prior experience working in a similar role in the tech or e-commerce industry.
Customer Relationship Executive Jobs
By TPFX At Bandung, Indonesia
Customer Relationship Executive (CR) bertanggung jawab untuk :
Menjaga hubungan baik dengan nasabah maupun calon nasabah
Memberikan edukasi dan persuasi kepada calon nasabah mengenai dunia trading
Memastikan nasabah nyaman bertransaksi di TPFx
Mendengar dan memberikan solusi atas semua permasalahan nasabah
Menjaga image positif dari TPFx
Customer Relationship Supervisor Jobs
By PT. NUSA PRIMA RIZWARI At Jakarta Raya, Indonesia
Strong leadership and team management skills, with the ability to motivate and inspire a team to deliver exceptional customer service.
Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Implement and maintain customer relationship management (CRM) systems to track customer interactions, identify trends, and facilitate effective communication with customers.
Proven experience in a customer service supervisory or managerial role, preferably in Relocation, Real Estate and Hospitality Sector.
Proficiency in using customer relationship management (CRM) systems and other relevant software applications.
Develop and implement customer service strategies and initiatives to enhance overall customer experience and meet/exceed customer satisfaction goals.
Customer Relationship Management Specialist
By PT Astra Digital Arta(AstraPay) At Jakarta, Indonesia

Hi LinkedIn! AstraPay is currently looking for a suitable candidate for Customer Relationship Management Specialist. Requirements: 1. Bachelors degree from any major 2. Minimum 2-3 years of ...

Internship Customer Relationship Officer
By Jagoanhosting At Malang, Indonesia
Membangun dan memelihara hubungan yang kuat dengan customer.
Aktif mempromosikan produk atau jasa perusahaan kepada custome
Memberikan informasi dan menjawab pertanyaan customer
Memiliki pengalaman selling pada organisasi formal / informal lebih disuka
Bersedia WFO [Senin - Jumat]
Customer Relationship Management Specialist
By PT. Dunia Setia Sandang Textile At Jakarta Raya, Indonesia

Manage all assigned online and offline stores activities i.e. upload products, set product prices, handle customer inquiries and chat. Create and carry out promotions to increase sales and sales ...

Customer Relationship Specialist Jobs
By ONE INDONESIA At Jakarta Raya, Indonesia
Promoting products using advanced communication skills
As a Customer Relationship Officer, your main responsibilities are:
Building a rapport relationship with customer to ensure customer retention
Addressing customers' needs and concerns efficiently to help them solving the problems
Responsible for helping in B2B or B2C matters
Apply now through LinkedIn or you can send your resume to https://bit.ly/SubmitOneIndonesia
Customer Relationship Management Specialist
By Cave Men's Grooming At Kota Tangerang, Indonesia
Outstanding organizational skills and experience in effectively planning and coordinating projects across multiple department
Manage communication with prospective customers & existing customers
Using CRM systems to manage relationships
Collect customer feedback and build something to upgrade customer experience
Developing marketing campaigns to attract new customers Collaborating with sales, marketing, customer service and operations teams to improve the customer experience
You have 1+ year of relevant experience in CRM
Customer Relationship Management Specialist
By Tanamera Coffee Indonesia At Kebayoran Lama, Indonesia
4.Proficiency in customer relationship management (CRM) systems, data analysis tools, and loyalty management software.
8.Knowledge of customer service principles and practices to ensure exceptional customer experiences throughout the loyalty journey.
9.Up-to-date knowledge of privacy laws, data protection, and customer consent requirements to ensure compliance with relevant regulations.
1.Bachelor's degree in marketing, business administration, or a related field (or equivalent experience).
3.Excellent communication and interpersonal skills to build relationships with customers and internal stakeholders.
5.Data-driven mindset with excellent analytical skills to interpret customer data and make informed decisions.
Customer Relationship Management Specialist
By Deepublish At Yogyakarta, Indonesia
Pencatatan administrasi customer relation Management
Diutamakan lulusan minimal D3/S1 semua jurusan
Memiliki kemampuan komunikasi yang baik
Berkomunikasi dengan mitra melalui platform media
Meminta review pelayanan yang diterima kepada customer
Aktif menyampaikan pelayanan ataupun produk baru dari penerbit deepublish