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Customer Fulfillment Specialist Jobs

Regional Channel Lead, Platform Fulfillment
By Lazada At Jakarta Raya, Indonesia
Strong business acumen with exposure to complex commercial management
Experience in logistic, operations, industrial Engineering, supply chain in eCommerce industry will be an added advantage
Highly analytical with excellent organizational and communication skills
Experience with data visualization tools such as SQL is a plus
5+ years of supply chain consulting, strategy and/or solution design
Strategic problem-solving ability to design and operationalize solutions from concept to implementation independently
Customer Fulfillment Spv - Manager
By UOB At Jakarta Raya, Indonesia
Manage and assist workload during peak time to maintain service to customer
Manage relationship with internal Contact Centre and external to follow up customer’s request and solve complaint.
Ensure all interaction services normal an Ensure all service request and complaint on target service level
Have capability to monitor outstanding all service request and complaint
Fulfill and resolve all customer service request and complaint
Perform team monitoring and coaching to improve team performance
Merchant Fulfillment Officer - Allofresh
By Bukalapak At Area DKI Jakarta, Indonesia
Familiarity with e-commerce platforms, preferably Shopee, and order management systems
Proficient in using basic computer applications and software, including Microsoft Excel and inventory management tools
Process and fulfill orders for AlloFresh products purchased through e-commerce platform (ShopeeMall, Tokopedia Official Store, TikTok Shop, etc)
Coordinate with internal teams to ensure accurate order processing and timely delivery
Monitor inventory levels and update stock information as needed
Maintain records of order fulfillment activities and update relevant systems
Order Fulfillment Supervisor (Cikarang)
By Blibli.com At Kota Bekasi, Indonesia
- Skilled in Warehouse Management System.
- Update daily activity report and report to Warehouse Manager.
- Minimum 1-2 years of experience in the same position and experienced in managing a big team.
- Confident and skilled in using Microsoft Office.
- Carry out operational processes for fulfilling customer orders properly, correctly and efficiently.
- Understand GMP (Good Manufacturing Practice), GDP (Good Distribution Practice), ISO, 5R.
Customer Fulfillment Jobs
By UOB At Jakarta Raya, Indonesia
Manage and assist workload during peak time to maintain service to customer
Manage relationship with internal Contact Centre and external to follow up customer’s request and solve complaint.
Ensure all interaction services normal an Ensure all service request and complaint on target service level
Have capability to monitor outstanding all service request and complaint
Fulfill and resolve all customer service request and complaint
Perform team monitoring and coaching to improve team performance
Fulfillment - Service By Shopee, Business Development
By Shopee At Jakarta Raya, Indonesia
Strong analytical, communication and change management skills
Work together with cross department teams to implement initiatives and manage merchants
Bachelor’s degree and above with 2+ years of experience
Has experience in data analytics will be an advantage
Acquire more merchants & grow the fulfillment business by performing sales pitching
Handle day-to-day merchants operations, issues resolutions and internal & external communications
Fulfillment - Service By Shopee
By Shopee At Jakarta Raya, Indonesia
Strong analytical, communication and change management skills
Work together with cross department teams to implement initiatives and manage merchants
Bachelor’s degree and above with 2+ years of experience
Has experience in data analytics will be an advantage
Acquire more merchants & grow the fulfillment business by performing sales pitching
Handle day-to-day merchants operations, issues resolutions and internal & external communications
Warehouse & Fulfillment Supervisor Jobs
By Gently At Kota Tangerang, Indonesia
Having at least 3 years of work experience in the relevant role
Proven Experience managing warehouse and fulfillment process
At least poses a bachelor degree from relevant major
Top-level understanding of all aspects of supply chain processes
Fulfillment Manager Jobs
By SCI Group At Area DKI Jakarta, Indonesia
Minimum 2 years of leadership experiences on team management and people development.
Excellent communication skills both in English and Chinese. Abilities to manage the presentations for both internal and external stakeholders.
Solid understanding of financial management.
Reporting, SOP and Project Management
Strong in analytical and problem-solving. Knowledge of OMS, WMS would be a plus.
Lead teams of Fulfillment Executives and manage the daily end to end e-commerce operations.
Fulfillment Manager Jobs
By PT SCI Ecommerce Indonesia At Jakarta, Indonesia
Manage day to day Operations
Ensure supply chain processes meet legal requirements and standards
Analyze data from shipping and delivering processes to find bottlenecks and other issues
Evaluate and report on KPIs
Monitor logistics to make sure run smoothly
Maintain supply chain inventory and records
Fulfillment Center Manager - Jakarta
By EdenFarm At Batuceper, Indonesia
Strong leadership, communication & presentation skills, project management, analytical thinking & strategic thinking
Minimum Bachelor degree (in Civil Engineering, Operations Management, Information Systems, Industrial Engineering, and Management is an advantage)
Has a total 3 years of working experience in same position
Have a technical skill such as MS. Office, supply strategy, business strategy, & logistic strategic
Ensuring the level of fulfillment of consumer demands is on target and customer complaints decrease
Ensuring the timeliness in delivery to consumers
Fulfillment Operations Intern (Batch April 2023) (Deall Jobs (Yc W22))
By Dealls – Jobs & Mentoring (YC W22) At Jakarta Selatan, Indonesia
Data entry, cleaning, and recap, as required
Excellent communication and interpersonal skills
Assist with team operations to drive fulfillment numbers
Operate the team's various fulfilment channels
Strong ability in critical and analytical thinking
Paid Maternity / Paternity Leave
Customer Fulfillment Specialist Jobs
By Pfizer At Jakarta Raya, Indonesia
Forward original approved invoice, SSPCP, PIB, and BPN to Finance.
Attaining export customer orders, and providing shipment plans based on ship-by date stated in the global ERP system /SAP.
Coordinating to arrange the shipment with internal party i.e. PPIC, warehouse and QA for product availability for the shipment.
Coordinating with the global nomination of a forwarder for shipment arrangement
Sales order processing to the system
Keeping high-level fill rate attainment for export customer

Are you looking for an exciting opportunity to make a difference in the customer experience? We are looking for a Customer Fulfillment Specialist to join our team and help us provide exceptional customer service. You will be responsible for ensuring orders are fulfilled accurately and on time, and providing customers with the best possible experience. If you are passionate about customer service and have a knack for problem-solving, this could be the perfect job for you!

Overview:

A Customer Fulfillment Specialist is responsible for ensuring customer satisfaction by providing excellent customer service, processing orders, and managing customer inquiries. They are also responsible for ensuring that orders are fulfilled accurately and on time.

Detailed Job Description:

A Customer Fulfillment Specialist is responsible for providing excellent customer service, processing orders, and managing customer inquiries. They must ensure that orders are fulfilled accurately and on time. They must also ensure that customer inquiries are handled in a timely and professional manner. Additionally, they must be able to troubleshoot customer issues and provide solutions.

What is Customer Fulfillment Specialist Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of order processing systems
• Knowledge of customer service principles and practices
• Knowledge of Microsoft Office Suite

What is Customer Fulfillment Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous order processing experience
• Knowledge of customer service principles and practices

What is Customer Fulfillment Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of order processing systems
• Knowledge of Microsoft Office Suite

What is Customer Fulfillment Specialist Job Experience?

• Previous customer service experience
• Previous order processing experience

What is Customer Fulfillment Specialist Job Responsibilities?

• Provide excellent customer service
• Process orders accurately and on time
• Manage customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Ensure customer satisfaction