Support Analyst Jobs

We at ETP are looking for smart and dynamic sales professionals striving to achieve excellence. If you are passionate about creating value and are innovative and self-driven, this is the right organization for you. Would you like to partner in ETPs success story? If yes, please submit your resume stating position applied for,photograph, current and expected salaries, educational qualifications, employment history and contact details to [email protected]

Here is what we do - http://www.etpgroup.com/Videos.html

Company Description

Founded in 1988, ETP is Asia’s leading Omni-channel Retail Solutions company headquartered in Singapore, serving market leaders in more than 22 countries across Asia Pacific, India and the Middle East. ETP’s enterprise class, omni-channel solutions include omni-channel POS, Mobility, CRM, Marketing and Promotion Campaigns, Supply Chain Management, Omni-channel Analytics and Omni-channel Connect. ETP has successfully executed over 500 enterprise software projects across 35,000+ stores for 300+ brands. ETP’s unique value proposition is its ability to create and deliver innovative products and implement them successfully with domain expertise delivered by hundreds of consultants embodying ETP’s best practices. ETP helps its customers get it right in omni-channel retail.

ETP provides enabling services including Business Process Consulting, Business Intelligence and CRM Services, Software Implementation, Systems Integration, Development and Maintenance.

Website:http://www.etpgroup.com

Position: Support Consultant (Jakarta based)

• Wide Knowledge in understanding Retail Concepts
• Should be able to work in team as well as individual
• Should be able to produce the best result in pressure situations
• Should be able to make people understand and convenience them

Technical Knowledge:

·Expert in software/Application related trouble shooting and problem solving

·Tech Savvy

·Strong Database Understanding

·Ability to test the system

Functional Knowledge

·Understanding of Inventory Management, Sales, Promotion, Omni Channel Ordering, E-Commerce, CRM, ERP Integration and POS

·To make the Test Plan for the testing team

·To do the User acceptance testing in the final project

Candidate Profile:

·Industry Type – IT/Retail

·Functional Area – Retail/POS/ERP/ETP Knowledge

·Key Skills - SQL Server 2005/ SQL 2008/ SQL 2010 / SQL 2012, PL-SQL

·Other Skill – Good Communication skills in English, team player and management skills

·Minimum 3 years of experience in similar role

Academic Qualification & other requirements:

oEducation: Graduation in Computer Science / BE in Computer Science