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Digital Support Analyst Jobs

Digital Marketing Support Jobs
By Supermarket Kamu Online At Surabaya, Indonesia

Digital Marketing Support Butuh Segera! Kriteria : * Minimum usia 18 tahun (Usia kerja, mahasiswa boleh melamar, tapi harus komitmen pekerjaan selesai. Tidak terima alasan sibuk kuliah). Tidak ada ...

Support Analyst Jobs
By ETP Group At Jakarta Raya, Indonesia
Others : Good communication Skills, Team player and management skills
● Understanding of Inventory management, Sales, Promotion, Omni channel ordering, E-Commerce, CRM, ERP Integration and POS
Functional Area : Retail/ POS / ERP / ETP Knowledge.
Key Skills : SQL Server 2005/ SQL 2008 / SQL 2010 / SQL 2012, PL-SQL
● Wide knowledge in Understanding Retail concepts
Industry Type : IT / Retail
Support Analyst Jobs
By ETP Group At Jakarta, Indonesia
·Other Skill – Good Communication skills in English, team player and management skills
·Understanding of Inventory Management, Sales, Promotion, Omni Channel Ordering, E-Commerce, CRM, ERP Integration and POS
Academic Qualification & other requirements:
Wide Knowledge in understanding Retail Concepts
·Functional Area – Retail/POS/ERP/ETP Knowledge
·Key Skills - SQL Server 2005/ SQL 2008/ SQL 2010 / SQL 2012, PL-SQL

Are you looking for a challenging and rewarding role in digital support? We are looking for a Digital Support Analyst to join our team and help us provide top-notch customer service. You will be responsible for troubleshooting and resolving customer issues, providing technical support, and helping to maintain our digital systems. If you have a passion for technology and customer service, this is the perfect job for you!

Overview A Digital Support Analyst is responsible for providing technical support to customers and helping them troubleshoot digital products and services. They are also responsible for providing customer service, resolving customer issues, and helping customers understand digital products and services. Detailed Job Description A Digital Support Analyst is responsible for providing technical support to customers and helping them troubleshoot digital products and services. They are also responsible for providing customer service, resolving customer issues, and helping customers understand digital products and services. They must be able to troubleshoot hardware and software issues, as well as network and internet connectivity issues. They must also be able to provide technical advice and guidance to customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Knowledge of digital products and services
• Ability to troubleshoot hardware and software issues
• Knowledge of network and internet connectivity issues
• Ability to provide technical advice and guidance
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Experience in customer service and/or technical support
• Knowledge of digital products and services
• Knowledge of network and internet connectivity issues
• Ability to troubleshoot hardware and software issues
• Ability to provide technical advice and guidance
Job Knowledge
• Knowledge of digital products and services
• Knowledge of network and internet connectivity issues
• Knowledge of customer service and technical support
• Knowledge of hardware and software troubleshooting
• Knowledge of customer service best practices
Job Experience
• Experience in customer service and/or technical support
• Experience in troubleshooting hardware and software issues
• Experience in providing technical advice and guidance
• Experience in working independently and as part of a team
Job Responsibilities
• Provide technical support to customers
• Troubleshoot hardware and software issues
• Troubleshoot network and internet connectivity issues
• Provide customer service and resolve customer issues
• Help customers understand digital products and services
• Provide technical advice and guidance to customers
• Work independently and as part of a team