Supply Chain Planning Specialist

About SCI E-Commerce

Launched in 2014 in Singapore, SCI E-commerce is the leading and fastest-growing eCommerce enabler that provides full end-to-end eCommerce solutions for businesses & brands in Southeast Asia and China.

We have worked with prominent Fortune 500 brands, as well as local and global enterprises in establishing a strong online presence from their original brick and mortar stores. Our team provides services such as eCommerce store set-up, Campaign Management, Digital, and Social Media Marketing, Logistics and Shipping Fulfillment, and Service Quality Management to ensure steady revenue growth and visibility for our clients in the digital age.

Taking pride in the value we provide, SCI E-commerce have achieved operational excellence and are recognized by Tmall/Lazada as one of the Ecological Partner Enabler.

Join us now if you are looking to co-create your growth and learning in the rapidly growing eCommerce industry that brings you excitement and fulfillment in the job you do!

About The Role :

This role will work closely with business teams on supply chain planning, inventory management, P&L management and process improvement. The ideal candidate should have a strong background in data analysis, process engineering, and supply chain management.

Job Responsibilities :

Data Analysis

1. Perform data collection and analysis on warehouse & logistics expenses, fulfillment capabilities, inventory holding, etc. for the insights driving improvement initiatives to meet business objectives,
2. Assist in consolidating and reviewing key operational performances and generating periodic performance reports for business review,
3. Manage KPI creation, monitoring and controlling,
4. Troubleshoot with stakeholders for any inaccurate and/or incomplete KPI performance data,
5. Lead cost effective analysis to support business related decision making

Supply Chain Planning

1. Working closely with KAMs to manage the fulfillment forecast (inbound, outbound, inventory) planning, tracking, and variance analyzing for better cost efficiency,
2. Liaising with 3PL WHs on operational planning ensuring the information and resources are in place for the committed service delivery,
3. Liaising with agencies for operational manpower planning and supplying for on-time accomplishments of fulfillment activities and project implementations,
4. Evaluate business needs vs fulfillment capabilities, initiating necessary actions to develop fulfillment scalability and flexibility for business growth,
5. Responsible for budget planning, tracking and reporting,
6. In charge of monthly accrual estimation and billing processing for on-time submission and closure

Process & SOP

1. Support performance improvement by standard SOP analysis, enhancement and documentation,
2. Spearhead improvement projects, from process gap identification to solution design and implementation, as well as operational change management,
3. Drive 3PL in warehouse and logistics activities to achieve consistent and high-level productivity and performance, creating value for internal and external stakeholders,
4. Support the monitoring and analysis of performance data such as KPI and productivity reports, as well as financial data such as billing reports and account P&L,
5. Lead the best practices sharing and implementations across regions

Job Requirements:

1. Degree in Business Analytics, Industrial Engineering, Operation Research, Supply Chain Management or other relevant disciplines
2. At least 2 - 5 years of working experience in data analysis, and experience in ecommerce, supply chain, or logistics is a plus,
3. Possess strong analytical and problem solving skills
4. Excellent command of Excel and Google Sheets,
5. Proficient in SQL and familiar with Python or R,
6. Knowledge of OMS, WMS, PMS would be an advantage,
7. Self-motivated and results-oriented with the tenacity to perform in a fast-paced environment,
8. Excellent communication skills in English (spoken and written), able to speak Chinese would be a plus,
9. Based in residential country, able to travel around the regions (SEA & CN)