Social Media And Community Specialist

Job Desc:

• Develop, implement, and manage our social media strategy after conducting competitive research, platform determination, messaging, and audience identification - FB, IG, Tiktok, Youtube
• Copywrite and ensure content is informative and appealing
• Capture and analyze the appropriate social data/metrics, insights, and social media best practices to measure the success of every social media campaign, then use that information to refine future campaigns
• Create editorial calendars and syndication schedules
• Moderate user-generated content in line with the moderation policy
• Be the moderator for the product community in telegram, discord, or other platforms
• Monitor SEO and customer engagement and suggest content optimization
• Bolster your network by interacting with industry professionals and influencers via social media
• Stay up to date with the latest social media best practices and technologies
• Set up and optimize company pages within each platform to increase the visibility of the company’s social content
• Plan, create, publish, and share new content (including original text, images, video, and code) on a daily basis that builds meaningful customer connections, increases brand awareness, and encourages community members to engage with the brand
• Collaborate with sales, web design, web development, digital marketing, customer relations, and product development teams
• Collaborate with sales and marketing teams to develop social media campaigns

Qualifications

• Having worked in Fintech products is a plus
• Has experience as Social Media Buzzer in the past / existing company
• Know how to use Artificial Intelligence to make efficiency work in creating content, etc
• Advanced in creating Tiktok content, IG reels, Youtube reels
• Has worked for Digital Agency in the past / existing company
• Knowing how to use Bot Automation is a plus