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Sap System Support Jobs

Company

PT. Erajaya Swasembada, Tbk.
Address Jakarta Raya, Indonesia
Employment type FULL_TIME
Salary
Expires 2023-06-29
Posted at 11 months ago
Job Description

Provide support for any existing application system issues and other needs related to operations, in accordance with the knowledge and duties of the application support team


:

  • Melakukan instalasi dan konfigurasi aplikasi, baik yang berlokasi di kantor pusat ataupun di outlet maupun depo
  • Monitoring Laporan Daily Log dari Team Application Support
  • Memastikan berjalannya penggunaan aplikasi sistem informasi terkait operasional sehari-hari dalam bisnis perusahaan
  • Memonitoring atas request yang di submit (SLA dan troubleshoot)
  • Menerima Issue dari user melalui Web Ticketing System maupun Non Ticketing.


Requirement:

  • Memiliki pengalaman minimal 3 Tahun di bidang IT Application Support atau bidang terkait
  • Memiliki kemampuan komunikasi yang baik, dan lancar dalam berbahasa Inggris
  • Minimal S1 jurusan Sistem Informasi/ Teknik Informatika dan jurusan terkait
  • Bersedia bekerja shift (Pagi/Malam) dan standby Weekend (Pagi/Malam) secara bergantian (Dalam 1 minggu tetap 5 hari kerja)
  • Memiliki pengalaman dalam membuat user manual aplikasi
  • Memiliki pengalaman dalam implementasi project aplikasi
  • Memiliki pengalaman di ERP System (Nilai tambah jika memiliki pengalaman di SAP HANA)
  • Memiliki pengalaman dalam dokumentasi system