Principal Product Manager - Supply Planning

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Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team

The Supply Planning team within the Fulfillment org is responsible for designing and deploying driver-partner facing mechanisms (nudges, ride guidance, guaranteed bonuses, shifts etc) that enable drivers to stay highly productive during their online hours, and for Grab position supply in the area and times where we need it the most.

The team is looking for a Singapore based PM to help build a large part of this team’s roadmap in support of our regional Mobility and Deliveries business.

Get to know the Role

• You are a master communicator who will work to bring teams together to drive towards a singular goal of making a product successful.
• You are customer-centric and able to discover and empathize with customer pain points.
• You are experienced in crafting delightful products that are easy to use.
• You are able to use data to drive decisions, measure product performance, and communicate impact and get buy-in from senior executives.
• You are disciplined & persevering and understand that product management is both an art and science.

The Day-to-Day Activities

• Define and communicate product requirements and specifications by thinking creatively and rigorously about how to solve problems that have never been solved before at this scale.
• Define success metrics and consistently measure the impact of your work.
• Collaborate with engineering, design, analytics and data science to define an ambitious product strategy, develop and maintain a prioritized product backlog, and execute on delivering great experiences for users.
• Develop innovative and best-of-class products that uniquely serve our consumers, driver partners and merchant partners.
• Launch minimum-loveable-products based on quantitative and qualitative data on user behaviour and experimentation, as well as being able to continuously iterate your product to enable more delightful customer experience.
• Partner with product marketing and business counterparties and other stakeholders on innovative and well defined go-to-market plans.

The Must-Haves

• Excellent business acumen, customer-centric, team and results-oriented.
• Excellent written and verbal communication skills.
• 3+/5+ years experience in senior product management at a tech software company, with demonstrable success in launching new products / features with clear impact;
• Empathy for users and a drive to discover and resolve their pain points.
• Excellent analytical skills and creative problem-solving skills.

The Nice-to-Haves

• Demonstrated success in core mobility platforms, online food ordering, grocery ordering, parcel delivery, e-commerce, payments or financial services at scale.
• Solid ASEAN/ APAC exposure.
• Entrepreneurial or startup experience.
• Experience designing product strategies for a certain product area / scope.
• Experience working with distributed teams.
• Bachelors in computer science, software engineering, information technology, business, finance, economics or related fields.

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.