Hr Operations Supervisor Jobs

Job Purpose and Impact
The Human Resources Operations Supervisor will oversee all processes and sub processes related to a designated function including maintenance and control of policies and procedures. In this role, you will assure quality of the services provided by the team and their timely support in terms of human resources administration such as monthly payroll process, employee benefit, employee relations, time and attendance, learning and development and processing employee inquiries.
Key Accountabilities

• Partner with teams to define opportunities, needs, roles and responsibilities, work schedules teams dedicated to grow the business.
• Coordinate input processes in a timely manner, including elaborating activities, schedules, defining responsibilities, following process execution and intervening if needed to ensure payroll service quality.
• Drive continuous improvement efforts for internal processes to standardize, simplify and automate the tasks needed to enhance the customer experience.
• Other duties as assigned
• Closely monitor performance metrics using technology and tools to ensure quality service and timely actions.
• Plan, organize and control the operations and work activities of the team.
• Responsible for personnel decisions related to hiring, performance and disciplinary actions for your direct reports. You will also spend time completing the same tasks as employees on your team.

Qualifications
Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Other minimum qualifications may apply
• Experience in service areas such as benefits, payroll, time and attendance, leave management, worker's compensation and employee health and safety
• Minimum one year of directly related work experience

Preferred Qualifications

• One year of supervisory experience
• Lean Six Sigma
• Experience in payroll, accounting or human resources