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Data Analyst/ Senior Data Analyst (Bangkok Based, Relocation Support Provided)
Company | Agoda |
Address | Area DKI Jakarta, Indonesia |
Employment type | FULL_TIME |
Salary | |
Category | Teknologi, Informasi, dan Internet |
Expires | 2023-09-20 |
Posted at | 8 months ago |
About Agoda
- Design and implementation of new dashboards for business users
- Segmentation of customers based on differing usage patterns of our customer service
- Predictive modeling, e.g. of customer wait times or future call demand
- Balance multiple priorities, updating stakeholders on progress and expected delivery
- Efficiently extract relevant data
- Work with stakeholders to understand their business needs and identify opportunities for analysis insight to inform their decision-making
- Appropriately use statistical and data analysis techniques
- Self-manage delivery of analytical projects
- Sharing your findings using impactful data visualizations and efficient communication
- Defining the business problem
- Encourage and train department members in best practice use of Agoda data, analysis techniques and interpretation
- Determining the analytical approach
- Understand and report to your team and senior management on business performance
- Ensure delivery of regular reports on time and without error
- SQL proficiency required: can extract data from large databases using SQL to develop data queries
- Expert Excel user: able to understand and build complex spreadsheets
- Strong business sense
- Excellent problem-solving skills including the ability to analyze and resolve complex problems
- Bachelor’s degree in computer sciences, engineering, mathematics, statistics, data science or a related degree program with outstanding academic results
- Excellent communication and comprehension skills: confident communicating with people of differing levels of seniority, analytical understanding and from a wide variety of backgrounds
- Fluent in English both spoken and written – additional languages are a plus
- Organized and structured: can manage multiple, competing priorities and deliver results under tight deadlines
- 2+ years of relevant experience, preferably working with large datasets and experimentation
- Data savvy and love crunching numbers: love the idea of working in an international and multicultural company, analyzing billions of actions from millions of travelers choosing from thousands of hotels
- Able to work in a highly multi-cultural team
- Curious, proactive, practical and solution-oriented with “Get it done!” attitude
- Aware of the importance of discretion, confidentiality, and ethical behavior
- Able and willing to share your opinion and propose ideas to improve operations based on data and have an impact on the customer experience
- Attentive to detail and committed to data integrity
- Interested in telling an impactful story with analysis and smart data visualization, not just number crunch
- Experience in management consulting
- Expert in one data analysis package, such as R or Python
- Experience with dashboarding / visualization software like Tableau
- Be part of a dynamic and exciting data-driven multinational team in a successful and fast-growing tech company
- A clearly defined career path will help you to continuously develop your skills.
- Parking fees reimburse
- Benefit:
- Discount for Agoda employee booking on Agoda.com
- Annual performance bonus
- Relocation package for employees joining from abroad
- The chance to propose ideas to improve operations based on data and have an impact on the customer experience
- International health insurance
-
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