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Customer Success Partner - Sap Academy For Customer Success - Indonesia (Hybrid)
Company | SAP |
Address | Area DKI Jakarta, Indonesia |
Employment type | FULL_TIME |
Salary | |
Category | Jasa TI dan Konsultan TI,Pengembangan Perangkat Lunak,Konsultan dan Jasa Bisnis |
Expires | 2023-10-04 |
Posted at | 8 months ago |
We help the world run better
- Receive onboarding in your local market with on-the-job training and mentoring by a senior CSP professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.
- Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
- Successfully complete a 9-month learning-apply program that enhances your support into the CSP role, a critical customer facing function within our dynamic Customer Success board area.
- Immerse yourself in a multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
- Strong communication skills including fluency in English and local language.
- Demonstrated ability to collaborate across diverse stakeholders and business functions.
- Proficient interpersonal skills including passion, curiosity, collaborative working style, effective listening skills, professional presence, and empathy.
- 2-3 years’ work experience with a proven record of supporting customers and business transformation, preferably from consulting, sales and/or account management that include resolution and escalation management.
- Multi-dimensional experience: global experience, leadership role, athletics, entrepreneurial/self-starter, volunteerism, music.
- Strong Business Acumen including demonstrated knowledge of business processes and/or industries.
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