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Customer Success Consultant Jobs

Customer Success Intern Jobs
By Djoin Id At Denpasar, Indonesia
Get a chance to deep dive to build and develop of digital finance for Koperasi
Gain strategic and regional exposure
Undergo mentorships from Djoin senior leaders
being the agent of change and become part of Digital Financial Ecosystem Enabler for Grassroot Communities
Customer Success Partner - Sap Academy For Customer Success - Indonesia (Hybrid)
By SAP At Area DKI Jakarta, Indonesia
Multi-dimensional experience: global experience, leadership role, athletics, entrepreneurial/self-starter, volunteerism, music.
Strong communication skills including fluency in English and local language.
Proficient interpersonal skills including passion, curiosity, collaborative working style, effective listening skills, professional presence, and empathy.
Strong Business Acumen including demonstrated knowledge of business processes and/or industries. 
Customer Success Partner (CSP) Responsibilities
Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion. 
Account Manager Customer Succes (Sr. Consultant)
By Darwinbox At Area DKI Jakarta, Indonesia
7+ years of experience in HR transformation & change management/HCM implementation and customer management roles / HR consulting roles
Configure and manage client’s instance on Darwinbox; Assist and Train clients to do it on their own
Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
Gather feedback on product experience during the entire customer lifecycle via targeted surveys
BA/PGDM (preferably in HR) or relevant work experience after BE/BTech
Act as a techno-functional consultant and provide recommendations on process
Customer Success Executive Jobs
By Talent Insider At Jakarta, Indonesia
Proven experience in customer success or account management roles, preferably in the digital marketing or technology industry.
Demonstrate A Deep Understanding Of The Our Client's Platform, Its Features, And Its Functionality, And Effectively Communicate This Knowledge To Clients.
Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively convey complex information to clients.
Strong problem-solving and analytical abilities, with a keen eye for detail and the ability to identify areas for improvement.
Facilitate The Smooth Implementation And Delivery Of Our Platform To Clients, Ensuring A Seamless Transition From Onboarding To Full Utilization.
Self-motivated and results-oriented, with a proactive approach to client success and a passion for delivering exceptional customer service.
Customer Success Region Jobs
By FinAccel At Jakarta Raya, Indonesia
Minimum 4 years work experience in Business Development, Sales or Account Management.
Liase & day to day management with merchant/partner in Region
Bachelor's degree (preferred from Business / Management Graduate)
Setting partner/merchant priorities, promo planning & user education, marketing activation activities
Strong attention to detail and excellent analytical skills. You need to be comfortable with data.
Has experience in working in multi functional team.
Customer Success Lead Jobs
By Koltiva At Jakarta Raya, Indonesia
• Bachelor’s Degree in Business/Management/Marketing, or related field from reputable university.
• Excellent time-management and initiative.
• Manage customer satisfaction and provide professional customer and user support.
• Technology savvy, with knowledge of mobile and web applications.
• Proven experience in handling customer success team.
• Previous experience in tech-startups, in multinational environment is a plus.
Customer Success Jobs
By Expat. Roasters At Denpasar, Indonesia
Assist sales team in customer acquisitions, planning, retention and management.
Minimum Diploma or Bachelor in Management, Customer Service, Hospitality or relevant field.
Letting customers know about other products the company offers.
Negotiate and manage agreements through the business contract process.
Exceptional multitasking and analytical skills.
Strong written and verbal communication skills in English.
Customer Success (Contract) (Remote)
By Flip At Area DKI Jakarta, Indonesia
Creating policies and procedures that optimize the customer experience
Review customer complaints and concerns, and able to establish a clear plan to improve all aspects of the customer experiences
3-5 years of experience in customer service or customer success position strongly preferred
Strong organization, communication, and presentation skills
Experience working with brand image and promoting value through customer experience
Deep understanding of customers concerns and thoughts, in terms of the use of products and customer experiences
Customer Success Officer Jobs
By Rakamin Academy At Indonesia
6. Strong time management and organizational abilities, capable of efficiently handling multiple tasks and priorities.
2. Proven min. 1 year work experience as Customer Service, in Edutech industry preferred
4. Strong understanding of customer experience principles, strategies, and best practices.
5. Strong problem-solving skills while also paying attention to detail.
7. Manage career counseling scheduleforstudents
Remote Working -09.00 s/d 18.00 WIB
Customer Success Executive Jobs
By GreatDay HR - HR Software At Kota Tangerang, Indonesia
* 2-5 years of experience in communications, marketing, sales, account management, or customer success
* Strong verbal and written communication, strategic planning, and project management skills
* Active team player, self-starter, and multitasker who can quickly adjust priorities
* Maintain existing customer success metrics and data as directed
* Think strategically to sustain business growth and profitability by maximizing product and service value
* Analytical and process-oriented mindset
Marketing Advisor (Customer Success)
By knal.io - Relevant Text Marketing for Indonesia At Jakarta Raya, Indonesia
Strong organizational skills, with the ability to manage multiple clients and prioritize tasks efficiently.
Bachelor's degree or certifications in Marketing, Business, or a related field (preferably)
Proven experience in digital marketing (esp. paid ads) in
Passion for delivering exceptional customer experiences and driving client success.
Onboarding: Introduce and onboard clients (primarily consumer brands) to Knal marketing tools and tend to their needs.
Goalsetting: Work with clients to develop and optimize their marketing goals, Knal marketing plans.
Customer Success Officer Jobs
By Waste4Change At Kota Bekasi, Indonesia
4. Conducting education related to waste sorting to clients.
1. Bachelor's degree in Communication Science/Public Relation/Marketing/Literature, or equivalent experience.
3. Good interpersonal and approaching skill.
4. Have experience at least 1 year as a Customer Service or Key Account (B2B prefered).
1. Bridging communication between existing clients and company.
2. Renew contracts and process other administrative needs for existing clients.
Customer Success Agent (Paid Freelance Program)
By PT Teknovo Industri Digital At Kota Tangerang, Indonesia
Bekerja dibawah arahan tim internal Teknovo untuk menyelesaikan project internal ataupun tugas external dari Project Manager yang terlibat
Education: Lulusan SMK, mahasiswa tingkat akhir/fresh graduate dengan GPA >3.00
Hard Skill: Google Suites (GSlides, Gsheet, GForm, dsb), Notion
Soft Skill: Fast response, flexibility, assertive, creative, open minded, work independently
Memahami tren dalam pengelolaan hubungan pelanggan.
Mampu memberikan solusi yang efektif dan mengatasi masalah pelanggan.
Customer Success Internship Jobs
By Astronaut At Jakarta Raya, Indonesia
Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Patience when handling tough cases and good problem solving skills.
Experience working for a SaaS company is a plus.
Good communication skills and able to work as a team as well as individually.
Must be able to work from home in environment free from distractions, attending virtual video meetings.
Support in performing research accounts for potential growth opportunities.
Cx Consultant (Costumer Success)
By PHINCON At Jakarta Selatan, Indonesia
Able to engage customers’ senior management to articulate the company’s values and offering
Fundamental knowledge of business finance and able to perform costing and pricing analysis
Collaborate with product managers to understand existing products and services strengths
In-depth experience in enterprise IT products and services, preferably in Customer Experience related products
Broad knowledge of enterprise IT solutions and possess good understanding of latest market trends
Good communication skills and willingness to collaborate with all stakeholders
Customer Success Agent (Paid Freelance Program)
By PT Teknovo Industri Digital At Area DKI Jakarta, Indonesia
Bekerja dibawah arahan tim internal Teknovo untuk menyelesaikan project internal ataupun tugas external dari Project Manager yang terlibat
Education: Lulusan SMK, mahasiswa tingkat akhir/fresh graduate dengan GPA >3.00
Hard Skill: Google Suites (GSlides, Gsheet, GForm, dsb), Notion
Soft Skill: Fast response, flexibility, assertive, creative, open minded, work independently
Memahami tren dalam pengelolaan hubungan pelanggan.
Mampu memberikan solusi yang efektif dan mengatasi masalah pelanggan.
Customer Success Analyst Jobs
By Koltiva At Jakarta Raya, Indonesia
Diploma-3 / bachelor’s degree majoring in marketing, management, or any related fields.
Excellent time management and initiative.
Minimum 3 years of experience in Customer Success.
What are the key responsibilities of the Customer Success Analyst
What is the requirement of the Position?
Respond to inbound chats from the Web, emails, and phone.
Customer Success Engineer Apac
By SettleMint At Indonesia
+3 years experience in working across the post-sales experience from onboarding, training, implementation, project management, and support
Experience working with EVM or Hyperledger Fabric is required.
Experience with Kubernetes is a plus, as well as experience with AWS, Google Cloud, or Azure.
Great communication skills and fluent in English
Benefits of working at SettleMint
We believe in offering employees a flexible workspace to create a happy, productive, diverse, and inclusive team.
Customer Success Associate Jobs
By Glints At Indonesia
• 1-2 years relevant experience in customer support, inside sales, and/or account management; SaaS experience preferred
e) Support project management efforts & product implementation closely for earmarked customer projects
c) Independently manage the customer onboarding process in coordination with the sales team
• Strong organizational skills and an ability to multitask without getting frazzled
• Great team player and has good inter-personal skills
We are hiring on behalf of our Singapore-based client. They run as an SaaS company
Executive, Customer Success Retailers
By NielsenIQ At Jakarta Raya, Indonesia
Support senior management on developing Thought Leadership case studies
University degree, especially but not limited to Marketing, Business, Management, Economics, or related field
Experience in solution and process automation by leveraging technology
Customer-oriented with good people skills; you will interact with a diverse group of clients
Able to prioritize a varied workload, to manage concurrent deadlines while maintaining accuracy
Successful candidates can look forward to a comprehensive training program

Are you passionate about helping customers succeed? We are looking for a Customer Success Consultant to join our team and help our customers reach their goals. You will be responsible for providing exceptional customer service, developing relationships with customers, and ensuring customer satisfaction. If you are an experienced customer service professional with a passion for helping others, this is the perfect job for you!

Overview A Customer Success Consultant is a customer-facing professional who is responsible for ensuring customer satisfaction and loyalty. They are responsible for developing and maintaining relationships with customers, providing support and guidance, and helping customers to maximize the value of their products and services. Detailed Job Description A Customer Success Consultant is responsible for providing customer service and support to customers. They are responsible for understanding customer needs and providing solutions to meet those needs. They must be able to identify customer issues and provide solutions to resolve them. They must be able to communicate effectively with customers and be able to provide product and service information. They must be able to provide technical support and troubleshooting assistance. They must be able to identify customer trends and provide feedback to the company. Job Skills Required
• Excellent customer service and communication skills
• Ability to identify customer needs and provide solutions
• Ability to provide technical support and troubleshooting assistance
• Ability to identify customer trends and provide feedback
• Knowledge of customer service principles and practices
• Knowledge of product and service information
• Knowledge of customer relationship management systems
• Knowledge of customer relationship management software
Job Qualifications
• Bachelor’s degree in a related field
• Previous experience in customer service or customer success
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management systems
• Knowledge of customer relationship management software
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management systems
• Knowledge of customer relationship management software
• Knowledge of product and service information
• Knowledge of customer trends and feedback
Job Experience
• Previous experience in customer service or customer success
• Experience in customer relationship management
• Experience in customer service and support
Job Responsibilities
• Develop and maintain relationships with customers
• Provide customer service and support
• Identify customer needs and provide solutions
• Provide technical support and troubleshooting assistance
• Identify customer trends and provide feedback
• Communicate effectively with customers
• Provide product and service information
• Monitor customer satisfaction and loyalty