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Customer Success Agent (Paid Freelance Program)

Company

PT Teknovo Industri Digital
Address Area DKI Jakarta, Indonesia
Employment type FULL_TIME
Salary
Category Jasa TI dan Konsultan TI
Expires 2023-08-01
Posted at 10 months ago
Job Description
Jobdesc


  • Memahami tren dalam pengelolaan hubungan pelanggan.
  • Bersedia bekerja dengan tim lintas departemen untuk meningkatkan kepuasan pelanggan.
  • Bekerja dibawah arahan tim internal Teknovo untuk menyelesaikan project internal ataupun tugas external dari Project Manager yang terlibat
  • Mampu memberikan solusi yang efektif dan mengatasi masalah pelanggan.


Kualifikasi


  • Education: Lulusan SMK, mahasiswa tingkat akhir/fresh graduate dengan GPA >3.00
  • Hard Skill: Google Suites (GSlides, Gsheet, GForm, dsb), Notion
  • Soft Skill: Fast response, flexibility, assertive, creative, open minded, work independently
  • Device: Laptop dan smartphone yang berfungsi baik


Benefit


  • Jam kerja fleksibel dengan konsep work from anywhere (WFA)
  • Peluang kerja full time/part time di PT Teknovo Industri Digital atau di perusahaan client
  • Rekomendasikan untuk bekerja di perusahaan client PT Teknovo Industri Digital
  • Surat referensi kerja (Jika menunjukkan hasil penilaian yang baik)
  • Networking
  • Paid Project & Campaign
  • Bimbingan dan arahan langsung dari profesional sesuai bidang project & campaign
  • Sertifikat associate program
  • Pengalaman kerja sesuai standar industri digital