Assistant Store Manager F&B (Surabaya)

Company Description: Established in 1996, PT Erajaya Swasembada Tbk. (Erajaya) has grown beyond an integrated mobile telecommunication device importer, distributor and retailer, where the Company is also acknowledged as the largest and most trusted companies in its business in Indonesia. Currently, Erajaya engages in the distribution and retail of mobile telecommunication devices, such as mobile phones and tablets, subscriber identity module card (SIM Card), mobile network operator voucher top-up, accessories, Internet of Things (IoT) devices and Google Play Card voucher. In addition, the Company also offers Value Added Services, such as mobile phones protection services through TecProtec and handset leasing service in colaboration with credible multifinance companies in Indonesia. :

• Assisting Store Manager to be MOD,
• Coordinate with Store Manager & Area Manager
• Regularly review product quality and research new vendors
• Respond efficiently and accurately to customer complaints
• Manage store's good image and suggest ways to improve it
• Ensure compliance with sanitation and safety regulations
• Promote the brand in the local community through word-of-mouth and restaurant events
• Organize and supervise shifts
• Control operational costs and identify measures to cut waste
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Deliver superior service and maximize customer satisfaction