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Supervisor Customer Service Jobs

Supervisor Service Jobs
By Thiess At Coal, Indonesia
Servicing repair experiences in Caterpillar, Komatsu, Hitachi, Redrill, Iveco & Scania
Having good Logical Thinking, People handling skills in all aspects of electrical repairs
Ensure the accurate completion of daily servicing reports, crews shift reports, SOS report and review equipment services sheets.
Ensure all breakdown machine are reported in OCDC and all information repair description, coding, start and finish have been filled correctly
Analysis of component condition and recommendation of investigation required
Ensure all disciplinary actions are issued as required in accordance with the Melak rules and government regulations and maintenance department rules
Customer Service Supervisor Jobs
By modernvet At Jakarta Utara, Indonesia
Make sure all applications and CS Working tools are manageable.
At least 3 – 5 years of customer service experience required, previous experience in a supervisory role preferred.
Proficient knowledge of customer service, and standard office practices and procedures.
Proficient English skill and outstanding communication skills, both written and verbal.
Develop communication and collaboration for external departments and support working smoothly.
Monitoring Customer Service work schedule and effectiveness
Technical Customer Service Supervisor
By Weir Minerals At Jakarta, Indonesia
Any equivalent combination of education and experience will be considered for candidates that have the ability to perform the objectives above.
Mechanical Product Experience and knowledge of equipment such as Steam Turbines and Gearboxes
Focus Area: Mechanical Trade and Site Supervisory Experience to provide Maintenance and Fault Analysis to Weir Minerals Equipment.
Focus Area: Ability to Project Manage and meet demanding milestones safely and timely along with innovative solutions for customer equipment
Focus Area: Skills to attend and be active in site meetings and produce detailed and concise Technical Reports
Basic Computer Skills – ability to use Microsoft Suite
Customer Support Supervisor Jobs
By StaffAny At Jakarta Raya, Indonesia
- Ability to demonstrate diplomacy, empathy, and problem solving skills while working through tough customer issues
- Bonus if you have excel skills
- Bonus if have prior experience with customer service / support
- Assist in the setup of our customers, which might involve some basic excel skills.
- Highly proficient in writing and speaking in English
- Highly proficient in Mandarin Chinese
Customer Service Supervisor Jobs
By KitaHire Indonesia At Jakarta Raya, Indonesia
•Mengajukan permintaan biaya kegiatan operasional kepada manager
•Mengawasi team mengenai implementasi strategi pencapaian target dalam jangka panjang dan jangka pendek
•Memastikan team yang berada di bawah kewenangannya bekerja sesuai dengan kebutuhan yang ada
•Melakukan pengawasan kerja team yang berada di bawah kewenangannya.
•Melakukan pembinaan & penyuluhan (coaching & counseling) bagi karyawan yang membutuhkan
•Memeriksa dan menyampaikan laporan kepada atasan
Customer Service Supervisor (Roo)
By 欢乐互娱（上海）科技股份有限公司 At Jakarta Raya, Indonesia
- Demonstrate strong time management and organizational abilities, capable of efficiently handling multiple tasks and priorities.
- Manage the team's daily work schedule, including scheduling, training, and performance management.
- Demonstrate excellent communication and interpersonal skills, capable of establishing effective relationships with a diverse workforce.
- Exhibit outstanding problem-solving and decision-making abilities, capable of making accurate judgments in urgent situations.
- Display team leadership and motivational skills, able to inspire the potential of team members.
- Have experience and expertise in conducting quality checks on employee complaints.
Customer Service Supervisor Jobs
By Amerta Jiwa Indonesia At Tangerang Selatan, Indonesia

Company Description: Amerta Jiwa Indonesia merupakan perusahaan bidang hospitality yang mengelola JHL Solitaire Hotel di Gading Serpong Tangerang Banten. Job Description: Customer Service Supervisor

Customer Service Supervisor Jobs
By PT Pembiayaan Digital Indonesia (AdaKami) At Kota Tangerang, Indonesia
3. Strong leadership and team management abilities.
4. In-depth knowledge of peer-to-peer lending platforms and the associated customer service requirements.
1. Proven experience in a customer service supervisory role.
2. Excellent communication and interpersonal skills, with the ability to effectively resolve customer issues and build rapport.
7. Analytical thinking and problem-solving skills.
5. Familiarity with relevant regulations and compliance standards in the lending industry.
Customer Service Supervisor Jobs
By VNT NETWORKS ( PT.JARINGAN VNT INDONESIA) At Cipondoh, Indonesia
Melakukan training dan update knowledge secara berkala kepada semua team.
Supervisi operational day-to-day Departmen Customer Service
Memastikan semua issues di-respone sesuai SLA
Membuat dan menjalankan prosedur yang efektif, policy, standarisasi
Memastikan Tingkat Kepuasan Pelanggan tetap terjaga dengan baik
Memastikan semua aktivitas dan diskusi dengan pihak customer ter-record dan ter-dokumentasi dengan baik
Customer Service Supervisor Jobs
By AnyTalent At Jakarta Selatan, Indonesia
Strategic Service Excellence, Stakeholder Management, Strategy Implementation, Strategic People Management with Leadership Skills
Forecast customer needs to enhance offerings and competitiveness
Manage teams - Define common goals, direction, and accountability among staff
Conduct performance reviews for staff by creating succession plans to manage staff development and long-term resourcing across the department
Manage learning and development programs across the department
Strong CRM system, COPC, and ISO knowledge
Supervisor Customer Service Jobs
By MEA Digital Marketing At Bandung, Indonesia
•Understand and be aware of improving user experience, friendly, have good negotiation skills, patient, and polite.
• Having a basic knowledge of Ads is a plus
• Experienced in managing peoples, clients and having good leadership
• Manage and delegate tasks to staff according to client needs
• Ideal candidate will be very organized, service-oriented, and creative
• Having strong pace work and integrity

Are you looking for an exciting opportunity to lead a team of customer service professionals? We are seeking an experienced Supervisor Customer Service to join our team and help us provide exceptional customer service to our clients. You will be responsible for managing customer service operations, developing customer service strategies, and ensuring customer satisfaction. If you are an enthusiastic leader with a passion for customer service, we want to hear from you!

A Supervisor Customer Service is responsible for overseeing the customer service team and ensuring that customer service standards are met. The job requires excellent communication and problem-solving skills, as well as the ability to motivate and lead a team.

What is Supervisor Customer Service Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to motivate and lead a team
• Problem-solving skills
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to handle customer complaints and inquiries
• Ability to work in a fast-paced environment

What is Supervisor Customer Service Job Qualifications?

• Bachelor’s degree in business, customer service, or related field
• Previous experience in customer service or a related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills

What is Supervisor Customer Service Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Supervisor Customer Service Job Experience?

• Previous experience in customer service or a related field
• Previous experience in a supervisory role
• Previous experience in a customer service environment

What is Supervisor Customer Service Job Responsibilities?

• Supervise customer service team and ensure customer service standards are met
• Handle customer inquiries and complaints
• Monitor customer service performance and provide feedback
• Develop and implement customer service policies and procedures
• Train and develop customer service staff
• Monitor customer service software and ensure accuracy of data
• Analyze customer service data and identify areas for improvement
• Ensure customer service team is following company policies and procedures