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It Service Desk Operation Jobs

It Service Desk Supporter
By ISS A/S At Jakarta Raya, Indonesia
Remote meeting room support and assistance
You should as a minimum have completed a relevant IT education
Preferably, a minimum of 1-2 years of experience within IT support function from a Worldwide enterprise, but not a must
Broad knowledge of Microsoft Office & M365 products
Exceptional communications and customer service skills
Your key responsibilities will be:
It Service Desk & Endpoint Management Specialist
By PT Bank Jago Tbk At Area DKI Jakarta, Indonesia
Certificate or participation in training: ITIL, service management, incident management, disaster recovery, network, system, database, Solarwind, Dynatrace, etc.
Provide solution assistance to users/staff for computer problems used.
Carry out risk control in the infrastructure & services area, including managing risk records (RCSA, risk registers, etc.).
S1 in Informatics Engineering/Computer/Information System
What You Need to Have:
Customer Desk Digital Operation
By PT. BSR Indonesia At Jakarta, Indonesia

Company Description: PT. BSR Indonesia provide the services : a. Share Registrar b. HR & Facility Services c. Call Center Services d. Catering Services Job Description: Customer Desk Digital ...

It Service Jobs
By PT Korea Tomorrow & Global TSPM At Jakarta Raya, Indonesia
Required Skill(s): Hardware Knowledge, software, maintenance IT.
Preferably Staff (non-management & non-supervisor) specialized in IT/Computer - Hardware or equivalent.
At least 1 Year(s) of working experience in the related field is required for this position.
Candidate must possess at least Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
Required language(s): English, Bahasa Indonesia.
It Service Desk (010908) Jobs
By PT Amber Solusi Internasional At Jakarta Raya, Indonesia
Min. 2 years experience as IT Helpdesk/ IT Support
Adhering to all processes and documenting procedures accordingly
MS Office 365 – Outlook, Excel, Word, PowerPoint, One Note, One Drive, SharePoint
Bachelor degree in Computer Science, Information Technology, or related field
It Service Desk Manager
By KSPS At Jakarta Raya, Indonesia
Ensure the delivered service is according to the Information Technology Service Management (ITSM) standard.
Minimum 6 years working experience as Service Desk Manager or related roles
Strong understanding of complex IT infrastructure and IT service management best practices (ITIL framework).
Manage and responsible in delivering services as per the expected by customer.
Experience of managing/leading an IT service team at least 6 years
Acting as a Point of Contact (POC) for project related.
Service Project Operation Jobs
By Haier Sales Indonesia (AQUA Elektronik) At Jakarta Utara, Indonesia
Excellent decision making, conflict & time management
Have minimum 2 years experience in related field, fresh graduate are welcome to apply
Excellent communication skills, both verbal and written & inter-personal Skills
Flexible and open to changes and able to manage multiple tasks in restricted timeframes
Have strong leadership skill & teamwork
Presentable and articulate, excellent communication skills (verbal, written, and nonverbal)
It Operation Staff Jobs
By ATI Business Group At Jakarta, Indonesia
Have a minimum 1-year experience in a similar position
Have an experience in Routing and Switching (Microtics and/or Cisco)
Have MTCNA/CCNA certification is an advantage
Installing and configuring computer hardware, software system, networks, printers and scanners
Resolve network issues (Routing and Switching)
Monitor and maintain computer systems and networks.
It Service Desk Analyst
By SLB At Area DKI Jakarta, Indonesia
Maintain Global Asset Management database with updates related to the assigned hardware.
Professional management of employee relationships at all levels.
0-3 years of experience in the same field.
Excellent verbal and written communication skills.
Ability to manage several projects simultaneously while working under pressure to meet deadlines.
Provide second-line investigation and diagnosis.
It Service Desk Jobs
By Square Gate One At Kota Tangerang, Indonesia
Substantial experience in IT support to customers.
Deep knowledge of network concepts and IT based knowledge
Have good communication skill in Bahasa Indonesia and English
Answering incoming calls in a timely manner
Being 1st level support for resolving problems reported by users
Ensurring support activities are monitored / logged, tracked and resolved appropriately and in a timely manner
It Operation Staff Jobs
By ATI Business Group At Area DKI Jakarta, Indonesia
Installing and configuring computer hardware, software system, networks, printers and scanners.
Resolve network issues (Routing and Switching)
Monitor and maintain computer systems and networks.
Responding promptly to service issues and requests
Troubleshoot and resolve issues with software or hardware
Setting up account for new users
It Service Desk & Monitoring Specialist
By PT Bank Jago Tbk At Jakarta, Indonesia
Have experience and knowledge of endpoint management software, for example ManagedEngine, Kaseya, Ivanti, or others, and Trendmicro or Symantec antivirus software.
Certifications or participation in training: ITIL, service management, incident management, network, system, database, SolarWinds, Dynatrace, etc.
Having knowledge of service management, incident and problem management, monitoring, system availability and utilization, capacity planning.
Have experience working in a bank and understand the process of change management in a bank.
Have experience in managing Windows Operating System (O/S), Active Directory, and endpoint security hardening for at least 5 years.
Providing assistance and solutions to users/staff regarding any service requests or complaints related to the work devices/computers being used.
Coiled Tubing Operation Manager - O&G Service
By Michael Page At Area DKI Jakarta, Indonesia
Proven experience in a supervisory or managerial role, demonstrating effective leadership and team management skills.
Excellent project management skills, with the ability to plan, prioritize, and execute multiple projects simultaneously.
Collaborate closely with the sales team and clients to understand project requirements, develop operational plans, and ensure customer satisfaction.
Manage and maintain coiled tubing equipment inventory, ensuring proper maintenance, inspection, and readiness for deployment.
Strong problem-solving and decision-making abilities, with a focus on identifying and implementing operational improvements.
Effective communication skills, both verbal and written, with the ability to convey complex information to diverse stakeholders.
It Services Desk Jobs
By Kobus Smart Service At Jakarta Raya, Indonesia
Min. 6 months experience is a plus (fresh graduates are welcome to apply)
Have good knowledge using Microsoft Excel
Providing good communication services for complaints customers in the event of an IT incident
Make ticketing of problems reported by the head office and network offices
Doing ticket distribution to departments related to ticket types incidents & requests
Bachelor's Degree from Information Technology or related field
Service Desk Jobs
By PT Nusantara Compnet Integrator (Compnet) At Jakarta Timur, Indonesia
Mengelola permintaan dan insiden tiket
Sebagai 1st level untuk menyelesaikan masalah yang dilaporkan
Melakukan analisa terhadap insiden dan permintaan user
Minimal lulusan D3 jurusan IT/Teknik Komputer/Teknik Elektro
Memiliki pengalaman sebagai Service Desk minimal 1 tahun
Memiliki analisa yang kuat dalam troubleshooting
It Operation Tech Jobs
By MSBU - Tech Staffing & Recruiting At Jakarta Raya, Indonesia
Memiliki pengalaman di bidang IT Infrastructure dan IT Operation
Pengalaman 1-2 tahun untuk posisi yang serupa
Lebih diutamakan memiliki pengalaman mengkonfigurasi MS. Windows Server, MS. Exchange Server, dan Active Directory serta Backup Exec
Lebih diutamakan memiliki pengalaman menggunakan perangkat jaringan (firewall, dan perangkat-perangkat Cisco)
Lebih diutamakan memiliki pengalaman menggunakan perangkat IT security (SIEM, IPS, dan antivirus
Lebih diutamakan memiliki pengalaman menggunakan virtualisasi VMWare
It Operation Jobs
By MSBU - Tech Staffing & Recruiting At Jakarta Raya, Indonesia
Mengelolaperangkatyangadadidalamdatacenter meliputi server, storage, network, dan peripheral TI lainnya.
Mengelola server berbasis windows dan linux.
Mengelola database MS. SQL Server.
Menyusun dokumentasi terkait dengan pengelolaan perangkat infrastruktur TI.
Memiliki pengalaman di bidang IT Infrastructure dan IT Operation;
mengkonfigurasi MS. Windows Server, MS. Exchange Server, dan Active Directory serta Backup Exec;
It Service Desk Jobs
By Busana Apparel Group At Area DKI Jakarta, Indonesia
Good time management and able to work in a team
Have 2-3 years experience in IT Service Desk or minimum 3 years as IT Support handling ticketing system
Have knowledge in the Basic Technical Support (PC components, Windows, Mail, etc).
Provide the first level support of user complaints and record into Support Ticket System
Coordinate with IT Technical Support for Support Ticket assignment until resolved
Write and send report on the end-users problems and requests
Operation Support – Industry Service
By TÜV SÜD At Jakarta, Indonesia

Tasks/Aufgaben You will support the Industry Service department, as a dedicated assistant to the sales manager. The intern shall assist with, but not be limited to sales-related activities. Key ...