Ict Managed Service Dept Head Jobs

Minimum of 5 years of experience in project management, experience in managed service is preferable.

Manage changes to project scope, objectives, and requirements, evaluating their impact and obtaining necessary approvals.

Proficiency in project management tools and software.

Manage project schedules, monitor progress, identify potential delays, and implement corrective actions as needed.

Proven experience in successfully delivering projects on time and within scope.

Strong leadership skills with the ability to motivate and coordinate cross-functional teams.

Have knowledge and skills on data analytics, product management and project management skills.

Identify E-Commerce website & apps requirement, analysis of business needs, provide recommendation & designing innovative solutions that meet requirements.

Providing technical leadership and oversee overall technology development and utilization plan and manage all information technology teams and resources.

Manage all E-Commerce Technology team and also work largely with vendors.

Minimum 10 years’ experience managing Tech team in eCommerce.

Responsible for E-Commerce’s core technology and product roadmap, technology innovation, infrastructure, application development, digital technology, Martech & business transformation.

Strong time management skills and the ability to manage and prioritise day to day work in an independent manner

Strong leadership and interpersonal skills; good in coaching/mentoring and negotiation/mediation; good analytical; conflict resolution; sound decision making skills;

Experience with the creation of design, project documentation and process documentation

Experience working within a complex ICT server environment

Demonstrated experience in the operation and technical support of PC’s, associated peripherals and software in a complex windows environment.

Coordinate with the Radio & Instrumentation department to ensure the equipment maintenance both unscheduled and scheduled,

Strong communication, could elaborate on user requirements, and have project team member skill

Manage and configuration firewall rules

2+ years of professional experience in security engineering

Security vendor certification is a plus

Good analytical and strategic thinking skills

Knowledge of best practices of IT security especially for networks, servers, and applications.

Demonstrated experience of Managed Services.

Experience in Virtual Machine technology: VMware or Hyper V, etc

Experience in handling AWS Application Migration Service (MGN), Backup & Restore Snapshot, Rules hardening.

Demonstrated experience working with vendors and/or 3rd parties.

Perform necessary checks, apply monitoring tools and respond to alerts.

Assist in analyzing, assigning, and escalating support calls.

Minimum 1-year experience as a Maintenance or Support Team

Good knowledge of ITSM, have a certificate ITIL Foundation is Plus

Customer-oriented, Responsible and problem-solving skills

PT. Agiva Indonesia is looking for MANAGED SERVICE ADMINISTRATION

Responsible as Service Desk to Handling Incidents or Request from Customer

Provide L1 Support and Escalated Unsolved Problem

Strong communication, could elaborate on user requirements, and have project team member skill

2+ years of professional experience in Network products (Cisco, HPE, Ruckus)

Vendor certification is a plus (CCNA or CCNP is preferable)

Good analytical and strategic thinking skills

Knowledge of best practices of IT network and security

Responsible for integration, monitoring, maintenance, and troubleshooting of networkdevice

Melakukan monitoring dan koordinasi terkait tim operasional untuk project-project Security Managed Services guna memastikan proses operasional berjalan dengan baik.

Memastikan penjualan security managed services sesuai dengan target yang ditentukan dalam rencana kerja tahunan.

Memberikan masukan terkait solusi Security Managed Services yang akan dilakukan terhadap customer maupun untuk kebutuhan internal perusahaan.

Memiliki professional certification dalam Cyber Security

Minimum 10 tahun dalam bidang managerial, sales / presales di bidang IT Security

Memiliki kemampuan : Leadership, Communication Skill, Presentation Skill yang baik

Experienced in end-to-end product management

Deep understanding of BI-Fast, Core Banking System, Card Management System and Payment

Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements

At least 5 years of experience in product development of banking/ payment/ FinTech

Experienced in leading/ mentoring team members will be preferred

Strategizing and presenting ideas to stakeholders.

Ability remote or onsite to customers after office hours and weekend support if needed

Good knowledge of Network and Security

Certification is plus (ACMA/ACSA or CCNA)

Have strong analytical and problem-solving skills

Willing to place at Bintaro, Tangerang Selatan

Responsible as maintenance team for monitoring and troubleshooting to resolve the issue

Coordination with Finance team for process all of budget proposal process (BOQ, OAM, PR) for Service Assurance ICT Managed Service needs

Ensure all of coordination work with Enterprise Customer Service and THD NOC for day-to-day operation ICT manage services has work well

Ensure all the support of ICT Managed Service to customer work well including corrective and preventive maintenance

Support team Solution for calculate ICT Managed Service Project cost

Support team Solution for ICT Managed Service POC

Responsible for controlling handover process for ICT Managed Service project