Sea Logistics Operational Care Internship Jobs in Kab. Bekasi, West Java

Having experience manage a team would be an advantage

To cooperate with stakeholders for applications development such as requirement gathering, software solution design, testing + supporting.

To share knowledge to local Systems + Process teams on relevant topics.

At least 3-5 years of working experience in similar role

To implement + support the usage of the entire system landscape through efficient + optimal system configurations achieving operational excellence.

To ensure high levels of data quality via analysis, review + action planning together with stakeholders.

To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.

To regularly review customer portfolios with the CCL Managers + team.

To monitor competition by gathering current marketplace information on pricing + products.

To report customer feedback to the CCL team, supporting resolutions as required.

To align with CCL colleagues when onboarding new customers.

To maintain + update the most relevant customer information in internal systems.

Poses analytical + problem solving approach along with an ability to work under pressure + great time management

To collaborate with CCLs through proactive provision of information, knowledge, solutions + alternatives to deliver customer satisfaction.

Min 1 year experience in related filed

To issue BAL specimen + release BAL B/L as per Financial Guidelines + working instructions.

To timely and accurately submit carrier OBL instructions, VGM + security filings.

To ensure departure confirmations (or deviations v. scheduled departure) are shared with the CCLs.

To collaborate with Finance to adjust credit limits based on daily business development + coordinate measures in case of challenges.

Min 3 years experience in related field

min 3 years experience in related field

To drive customer engagement, satisfaction, retention + reactivation in close cooperation with Field Sales and the Operational Care Center (OCC).

To qualify + enter customer orders into the operational execution process.

To document, resolve, analyze all complaints + then identify, share + eliminate root causes.

2. Minimum experience is 4 years as HRBP or HR Supervisor.

COMPENSATION AND BENEFITS FOR THIS ROLE INCLUDES:

To know about us follow us on LinkedIn(https://www.linkedin.com/company/935776/)

5. Managing regional payroll every month with strong coordination with HQ HR Payroll and Regional payroll consultants.

7. Planning, managing and executing company events in each country.

8. Managing and identifying employee’s competency gap and delivering training internally or externally.

To collaborate with Finance to adjust credit limits based on daily business development + coordinate measures in case of challenges.

To qualify + enter customer orders into the operational execution process.

To drive customer engagement, satisfaction, retention + reactivation in close cooperation with the Operational Care Center (OCC), destinations + regional stakeholders.

To document, resolve, analyze all complaints, then identify, share + eliminate root causes.

To create, review + refine customer reports.

To ensure delivery against all financial targets + strategic objectives across ISC.