Customer Service Operations - Contract Based 1 Year
By Cargill At Jakarta, Indonesia
Experience and knowledge with commodity handling
Bachelor's degree in a related field or equivalent experience
Minimum of three years of related work experience
Other minimum qualifications may apply
Experience in supply chain especially trading business and customer services
Advanced knowledge of the regulatory framework around excises.
Customer Service Logistics Jobs
By PERSOLKELLY Indonesia At Jakarta Raya, Indonesia
· 2 to 3 years of working experience.
Experience in e-Commerce or logistic provider is a plus
Position : Customer Service Logistic
· Close logistics complaint tickets in ticket system.
· Bachelor's Degree and above.
· Good Communication in English
Customer Service Internal Jobs
By PT Indonesia Fintopia Technology (Easycash) At Jakarta, Indonesia
Analyze Customer Survey to identify Dissatisfaction with customer experience and expectations
Provides actionable data to TL & Manager to maximize customer satisfaction
Check and monitoring including but not limited to call records, chat history, email, and other channels in Customer Service
Calibration sessions with TL about all findings
Ensure that SOP are in order, to maintain high quality level
Produce Written Reports every weekly & monthly for KPI
Customer Service Supervisor (Roo)
By 欢乐互娱(上海)科技股份有限公司 At Jakarta Raya, Indonesia
- Demonstrate strong time management and organizational abilities, capable of efficiently handling multiple tasks and priorities.
- Manage the team's daily work schedule, including scheduling, training, and performance management.
- Demonstrate excellent communication and interpersonal skills, capable of establishing effective relationships with a diverse workforce.
- Exhibit outstanding problem-solving and decision-making abilities, capable of making accurate judgments in urgent situations.
- Display team leadership and motivational skills, able to inspire the potential of team members.
- Have experience and expertise in conducting quality checks on employee complaints.
Customer Service Officer Jobs
By AIMSIS At Jakarta Barat, Indonesia
Experiences in Customer Service of B2B for at least 2 years.
Strong communication, intrapersonal, negotiation and persuasion skills.
Experiences on working with Teachers.
Having fast and accurate typing skills
Knowledge about Indonesian EdTech sector.
Going to Schools for training the teacher
Customer Service Officer Jobs
By English SpeakUp Center At Jawa Barat, Indonesia
·Good communication and analytical skills
KINDERGROW PRE SCHOOL AND KINDERGARTEN
·Managing incoming calls and customer service inquiries
·Develop leads into new customers
·Identify and assess customers’ needs to achieve satisfaction, handle customer complaints and provide appropriate solutions
·Complete monthly student administration report
Customer Service Manager Jobs
By AIMSIS At Jakarta, Indonesia
Excellent knowledge of management methods and techniques
Minimum 2 years of experience as a Customer Service Manager in related industries
Improve customer service experience, create engaged customers and facilitate organic growth
Experience in providing customer service support
Working knowledge of customer service software, databases and tools
Strong client-facing and communication skills
Customer Service Sr Manager
By Citi At Jakarta, Indonesia
Responsible for delivery of end results, shared responsibility for budget management and accountable for resource planning
Demonstrate a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals; requires basic industry knowledge
6-10 years of relevant experience
Experience interacting with large corporate and government clients
Bachelor's degree/University degree or equivalent experience
Negotiate solutions and acts as a liaison with internal and external customers, as necessary
Customer Service Jobs
By GMS Group - Loyalty Solutions At Jakarta Raya, Indonesia

Customer Service rol3 For our loyalty programme in a Jakarta 5 star hotel Requirements: - Preferably with at least 1 year customer service experience - Fresh graduate are encouraged to apply - ...

Customer Service (Praktis) Jobs
By Dealls – Jobs & Mentoring (YC W22) At Jakarta Raya, Indonesia
Merekrut pelanggan potensial dengan cara merekomendasikan jasa agensi
Menjawab pertanyaan yang dimiliki pelanggan tentang jasa yang ditawarkan
Mendengarkan keluhan pelanggan agar dapat mengidentifikasi penyebab masalah
Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat
Menyampaikan kasus ke manajemen apabila diperlukan untuk penyelesaian
Mengantisipasi kebutuhan pelanggan, menindaklanjuti keluhan pelanggan sebelumnya, dan menawarkan solusi
Customer Service Lead Jobs
By Buttonscarves At Jakarta Raya, Indonesia
Minimum 5 years of experience as Customer Service Supervisor.
Having prior experience in Retail and E-commerce would be prioritized.
Knowledge of customer service principles and practices.
Strong client-facing and good communication skills.
Responsible in complaints handling and increase customer satisfaction while maintaining service excellence.
Track and monitor key customer service operations metrics and initiated action plans for corrective measure.
Customer Service Jobs
By GMS Group - Loyalty Solutions At Jakarta, Indonesia

* Good communication skills * Good command of English written and spoken * Prior experience in a customer service role or hospitality is a plus * Looking for a career growth

Kyc Customer Service Jobs
By Valdo Intl At Jakarta, Indonesia

Job Description • Perform day-to-day due-diligence review of prospective customers by confirming KYC data requirements in accordance with the applicable regulations and internal policies. • ...

Customer Service Intern Jobs
By Arya Noble At Jakarta Raya, Indonesia
Min 6 months experience in Customer Service field will be a plus point
Membuat strategi dalam menyampaikan informasi terkait dengan produk sehingga informasi yang dibutuhkan customer dapat terpenuhi
Menjawab pertanyaan dan keluhan customer pada platform digital clinic
Melakukan proses end to end untuk konsultasi daring, dimulai dari penerimaan, administrasim pendampingan hari konsultasi
Memproses transaksi terkait e-voucher yang masuk melalui platform digital clinic
Memantau dashboard online consultation di Erha Buddy
Customer Service Associate - Fashion Retail
By PT Pvra Moda Kreasi At Jakarta Raya, Indonesia
Maintain an updated knowledge of the company's products, services, and customer service policies.
Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits.
2+ years of previous customer service experience is a plus.
Excellent organizational and multitasking skills.
Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
Document customer interactions when necessary, compiling documents and forwarding information to interested parties.
Marketing / Customer Service Executive
By PT Quantum Metal Indonesia At Jakarta Raya, Indonesia
To implement all policies, activities, procedures, and instructions as relevant and required by the quality management system.
To coordinate all matters related to customer relationship management.
Work with the Department Manager to develop public affairs strategies to further the aims & align with the company's goals.
To undertake any and all other duties and responsibilities instructed by the superior.
To build a strong corporate identity.
To support the execution of the Company's continuous improvement process strategy.
Online Customer Service Jobs
By PT Lumiere Berkembang Bersama At Jakarta, Indonesia

Company Description: Perusahaan yang bergerak di bidang Florist & flower wholesale. Job Description: Merangkai bunga untuk pesanan customer

Customer Service Teller Jobs
By Intrias Mandiri Sejati At Jakarta, Indonesia
- Excellent communication, customer-service, and time-management skills
- Provide a high level of customer service, offering answers and assistance with a smile
- Skills for upselling and recommending products
- Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
Track, record, report, and store transactional information and special requests
- High school diploma or equivalent
It Customer Service Jobs
By Jatis Mobile At Jakarta Raya, Indonesia
• Have a basic IT skills
• Have good knowledge in responding to customers
• Educational Background: Any Major
Job / Role description :
• Able to apply monitoring system.
• Able to apply the Web dashboard.
Customer Service (Fluent In English)
By ATI Business Group At Jakarta, Indonesia
Have 2+ years of working experience in Customer Service with English communication skill
Excellent communication skills in English
Excellent analytical and numerical skills
Conduct tracking, follow-up, and collection of billback invoices.
Proactively contact suppliers as needed to ensure payment of outstanding billback invoices.
Assisting the customers with answering inquiries or using the client’s tools