Vp Operations Jobs

bipi is a free, easy-to-use POS app for cornerstores ("warung") in Indonesia. We help merchants track sales, and run in-store campaigns to promote FMCG products. We are growing fast and are looking to hire a strong leader that can execute and scale up our team and operations.
How can you contribute? - Develop and oversee end-to-end operational processes of merchant acquisition and engagement - Implement data-driven approaches in solving key operational challenges - Hire and lead internal support teams (e.g., verification, fraud detection, customer service) - Apply continuous process improvement frameworks to drive efficiency in day-to-day operations - Develop and implement issue and bug escalation processes to support product development cycles - Contribute towards strategic direction of the company
What are we looking for? - Based in Indonesia - Strong leader and manager of teams, with clear and effective communication - Experience in developing and implementing operational processes for consumer / mass market digital tools - Excellent organisational skills, structured problem solving, strong understanding of data to drive decision making - Perform in high paced dynamic environments, such as technology start-ups or top-tier management consulting firms - Passionate about digitisation of warungs