User Researcher Jobs

Confidentiality: TIYA uses applicants’ data only for recruitment purposes. Job application data will not be shared with any other 3rd party or for any direct marketing purposes

About TIYA:

Founded in 2019, TIYA PTE. LTD. (the "Company") is a real-time social networking company and a subsidiary of LIZHI INC (NASDAQ:LIZI), a NASDAQ-listed company. The Company's TIYA App was launched in the U.S. in 2020 and aims to connect users globally. Featuring a 'live' social networking experience, the TIYA App encourages real-time and candid

conversations through voices.

What will your role be:

• Responsible for the independent design, execution and analysis of research projects with various complexities, ranging from strategic (foundational) to tactical (evaluative) research for different product development stages
• Own and manage project timelines and deliverables while ensuring quality, consistency and integrity in research processes and outputs
• Establish yourself as the champion of user's voice within the organization
• Analyze and synthesize qualitative and quantitative data from both primary and secondary sources to deliver holistic and valuable insights that will influence and guide our Product team
• Work with other researchers within the global team to identify opportunities for continuous improvement of research processes and support the implementation of standards, thereby developing a world-class research practice
• Utilize the right mix of research methodologies to fit research requirements, including conducting online and offline user interviews, focus groups, diary studies, ethnography, expert interviews, usability testing, online communities, concept testing and surveys
• Partner effectively with Product and Design teams to identify research needs and discuss research project requirements
• Empower internal teams with basic research skills (e.g. In-depth Interviews, Street Intercepts) and understanding through training

What an ideal candidate means to us:

• Proactive and enjoy a fast-paced, high-growth environment but not forgetting to have fun in the process.
• Experience in working with social app products or in a product development research environment.
• Effectively integrate data and insights from multiple sources to paint a holistic and powerful story.
• Experience with remote usability testing tools is a plus.
• Hands-on independent researcher with 3 - 5 years in a user research or insights role with prior experience in research consultancy preferred.
• Curiosity about our users.
• Strong qualitative research background with knowledge in qualitative frameworks, developing discussion guides and able to moderate user interviews and focus groups.
• Confident in presenting to diverse audiences within an organization.

Why work with us:

• We have an energetic team who are passionate about building a global audio-based online networking platform to connect the world
• TIYA is all about the PEOPLE, we fully and truly support people with creative mindset to collaborate and grow together
• We are one of the leading pioneers in online-audio industry

What we will offer:

• AWESOME Team members!
• Career advancement
• Excellent work environment and flexible hours
• Competitive compensation and benefits programs
• International market exposure
• Training & Development programs