Training Manager (Nars) Jobs

MAIN PURPOSE

• Enable execution of training programs in line with the company’s training objectives
• Develop and manage the Training activity and programs (in the classroom and on the field) to ensure the retail sales goals of the company are achieved
• Manage the Training Department budget, optimizing development costs and planning
• Develop the market strategy for training in consistency with Marketing & Sales objectives

KEY RESPONSIBILITIES

• Work closely with HQ team to ensure literature and demo techniques remain relevant
• Team development - coaching, training and developing the team to ensure brand service levels are delivered
• Localize and organize training manuals
• Conduct workshops or presentation to external parties (customers/seminars with offices etc.)
• Plan, develop, and provide training and staff development programs, in a form of classroom training, demonstrations, on-the-job training, and workshops
• Conduct regular store coaching for store staff
• Work closely with marketing team to ensure marketing activities are successfully implemented
• Conduct and arrange for monthly product and service training for store staff
• Conduct orientation session and arrange on-the-job training for new hires
• Ensure the Make Up Artist grooming and quality of service is as per brands standard.
• Work closely with Sales team to ensure brand objectives and quality services are met through training and coaching needs

REQUIREMENTS

Education and Experience

• Minimum 3 years as trainer in cosmetics/skin care industry
• English is a must
• Minimum S1 degree
• Have experience in conducting and give training about make up
• Familiar with external MUA, skincare blogger and skincare in prestige brands

Skill Sets

• Sufficient Microsoft Office skills

Personal Attributes

• Have passion for teaching and make up
• Have good interpersonal skills,
• Able to speak in public (seminars for Make Up Artist as well as to customers and media)
• High sense of leadership
• Self-motivated, committed, determined, diligent and trustworthy nature
• Representing the brand through immaculate grooming at all times, in accordance to brand standards
• Be able to work well under pressure