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Noc (L1) Jobs

Company

Packet Systems Indonesia

Address Jakarta Raya, Indonesia
Employment type FULL_TIME
Salary
Category Jasa TI dan Konsultan TI
Expires 2023-07-09
Posted at 11 months ago
Job Description

:

  • Daily monitoring and make sure device running properly 24x7
  • L1 support engineer with 24x7 shifting.
  • Creation of reports, dashboards, metrics for NOC operations and presentation
  • Ensure compliance to SLA
  • Responsible for integration of NMS
  • Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring


Minimum Qualifications:

  • Able to work under challenging environment and extended hours
  • Have knowledge on Routing Switching protocol
  • CCNA/CCNP certificate are mandatory
  • Able to communicate with English in both written and oral form
  • Familiar with NMS technologies
  • Have Bachelor degree in Information Technology related field
  • Have experience with Monitoring Tools using Manage Engine, Solarwind, PRTG, Cisco Meraki
  • Positive attitude, fast learning and can work as team
  • Have at least one (1) year of working experience in related field