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Company | Marriott |
Address | Area DKI Jakarta, Indonesia |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-03 |
Posted at | 11 months ago |
Job Number 23099500
- Validate of the potential of assigned accounts and create account plans as per the hotel Business Development standard operating procedures
- Gather information on current and prospective clients / contacts to generate incremental business
- Maintain effective control of sales expenses
- Develop the assigned account portfolio to meet set goals and maximize profitability
- Provide feedback to management on changing market conditions, including competition and market trends
- Use both account interaction and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures
- Communicate to his/her superior any issues encountered and other relevant information
- Attend and participate in and where appropriate, organize training sessions, daily briefings and other meetings as required
- Involve Director of Sales where appropriate on sales calls and sales meetings
- Where applicable, supervise, manage, and train Business Development Executives and Business Development Coordinators in carrying out their responsibilities
- Conduct client meetings as well as planning and coordinating site introduction tours and inspections
- Be proactive and responsible for the follow up of new sales leads to enhance guest experience
- Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff
- Develop and maintain contact with business generators (MICE Planners; travel agents; etc.)
- Handle and manage clients’ queries or issues
- Develop awareness and reputation of the hotel and the brand in the local community.
- Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e., Opera; etc.) for future reference and control purposes
- Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action
- Strong knowledge of hotel products, rates, and marketing programmers
- Excellent PC skills (including MS Office)
- In-depth knowledge of sales principles and techniques
- Knowledge and experience of Sales Systems (i.e., Opera; etc.) is advantageous
- Effective communication and negotiation skills
- Ability to develop strong relationships with customers and other stakeholders
- Indonesian citizen only*
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