Executive Sous Chef Jobs

Job Number 23158396

Job Category Food and Beverage & Culinary

Location Batam Marriott Hotel Harbour Bay, Harbour Bay Downtown, Jalan Duyung, Batam, Riau, Indonesia

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Job Summary

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Leading Culinary Team

• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Serves as a role model to demonstrate appropriate behaviors.
• Ensures and maintains the productivity level of employees.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Celebrates successes by publicly recognizing the contributions of team members.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Ensures employees understand expectations and parameters.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Ensuring Culinary Standards And Responsibilities Are Met

• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
• Ensures compliance with food handling and sanitation standards.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Follows proper handling and right temperature of all food products.
• Recognizes superior quality products, presentations and flavor.
• Checks the quality of raw and cooked food products to ensure that standards are met.
• Assists in determining how food should be presented and creates decorative food displays.
• Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Ensures employees maintain required food handling and sanitation certifications.
• Maintains purchasing, receiving and food storage standards.
• Assists Executive Chef with all kitchen operations.

Ensuring Exceptional Customer Service

• Observes service behaviors of employees and provides feedback to individuals.
• Strives to improve service performance.
• Provides services that are above and beyond for customer satisfaction and retention.
• Empowers employees to provide excellent customer service.
• Sets a positive example for guest relations.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Improves service by communicating and assists individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.

Maintaining Culinary Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Trains employees in safety procedures.
• Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Managing and Conducting Human Resource Activities

• Participates in the employee performance appraisal process, providing feedback as needed.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Manages payroll administration.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Participates in the development and implementation of corrective action plans.
• Participates in employee progress discipline procedures.
• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
• Brings issues to the attention of the department manager and Human Resources as necessary.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

Additional Responsibilities

• Analyzes information and evaluates results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.