Director Of Food And Beverage

About Us

Banyan Tree Group is one of the world's leading independent, multi-branded hospitality groups. The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences is centered on five award-winning brands (Banyan Tree, Angsana, Cassia, Dhawa and Laguna) that offer exceptional design-led experiences for global travellers of today and tomorrow. Founded in 1994 on the core concept of sustainability, Banyan Tree Holdings seeks to create long-term value for all stakeholders and destinations across its network of properties, products and brands, through a purpose-driven mission.

With over 10,000 associates across 24 countries, the Group's Banyan Tree Management Academy was established in 2008 to support its goals through advancing people development, management excellence, and learning with integrity and meaning.

Banyan Tree Holdings has received more than 2,700 industry awards and accolades since its inception. It has also received recognition for its commitment to environmental protection and community development through its non-profit arm, Banyan Tree Global Foundation, which aligns the Group’s efforts to the UN Sustainable Development Goals.

This role is open to Indonesian citizens only.

• Polite and professional in any situation, particularly where the image or reputation of the hotel is represented.
• Spends a substantial amount of time during meal periods, functions, etc. in the outlets and on the floor with a hands-on approach.
• Ensures that the Food and Beverage associates are selected, trained, evaluated and rewarded in compliance with the hotel’s Associates Management System.
• Is responsible for ensuring that all activities are carried out honestly, ethically and within the parameters of the local laws.
• Ensures that the standards of service in all outlets are in conformity with the requisite standards of the hotel and that they meet or exceed expectations by sending staff for training, etc.
• Actively interacts with guests, soliciting their feedback and promptly acting on any of the Food and Beverage division shortcomings.
• Ensures that the standards of Food and Beverage meet or exceed expectations by overseeing the quality, consistency and presentation in all outlets and making sure that they conform to the hotel’s requisites at all times.
• Fully conversant with the hotel’s health and safety, fire and emergency procedures.
• Oversees the performance of all Outlet Managers by providing guidance and assistance in the execution of their responsibilities and helping them set the agreed departmental objectives.
• Assists the Hotel Manager in the overall running of the hotel by participating in the decision making of the hotel’s policies, philosophy, direction, goals and objectives and is responsible for their implementation thereafter.
• Directs and controls all subordinate Food and Beverage staff to ensure that all day-to-day operational matters are handled on time and guest expectations are met.
• Attends meetings and training as required by the General Manager.
• Takes personal interest in coaching, counseling, imparting discipline and developing subordinate associates.

Requirements

• 2 to 4 years as Director of Food & Beverage
• Bachelor or Masters Degree or full professional qualification (e.g. Certificate in Restaurant Services, Certificate in Food Services, Certificate in Hotel Catering and Management or Diploma in Hospitality Management)

Essential Job Skills

• Excels in defining, measuring and increasing productivity
• Able to enroll and complete projects on his/her own
• Hard working, able to work under immense pressure and in a very fast paced working environment
• Proven track record in hotel of similar standards and in a similar capacity in prime cities, preferably in the Asia Pacific region
• Strong leadership and organizational skills
• Extensive knowledge of Food and Beverage working practices in a 5-star hospitality setting
• Computer literate
• Able to manage large and diverse associates in a multi-unit setting
• Good planner and problem solver
• Excellent command of English language
• General understanding of finance and competitor analysis
• Excellent communicator, organizer and motivator
• Good administrative skills
• Good health, mature and pleasant personality and very neat appearance
• Dynamic, innovative and self-motivated

Desirable Job Skills

• Working knowledge of Indonesian
• Sales and Marketing skills
• Experience in the Culinary sector
• Working knowledge of additional areas of a hotel organizational structure

Physical Requirements

• Strong stamina
• Pleasant physical appearance
• In possession of all faculties

This role is open to Indonesian citizens only.

We regret that only shortlisted candidates will be notified.

Thank you!