Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Assistant Director Of Food & Beverage
Recruited by Marriott Hotels 7 months ago
Address Surabaya, Indonesia
Beverage & Food Supervisor Jobs
Recruited by W Hotels 8 months ago
Address Seminyak, Indonesia
Food And Beverage Manager
Recruited by Adiwana Hotels & Resorts 8 months ago
Address Ubud, Indonesia
Mgr-Food & Beverage I Jobs
Recruited by Aloft Hotels 8 months ago
Address Seminyak, Indonesia
Food Service Supervisor Jobs
Recruited by Bali Family Hangout 8 months ago
Address Ubud, Indonesia
Director Of Beverage And Food
Recruited by W Hotels 8 months ago
Address Seminyak, Indonesia
Dir-Food & Beverage-A Jobs
Recruited by W Hotels 8 months ago
Address Seminyak, Indonesia
Food & Beverage Sales Jobs
Recruited by Litto (Little Tokyo) Yogyakarta 9 months ago
Address Bantul, Indonesia
Food & Beverage Sales Coordinator
Recruited by Hilton 9 months ago
Address Bali, Indonesia
Food & Beverage Sales Executive
Company | Hilton |
Address | Surabaya, Indonesia |
Employment type | FULL_TIME |
Salary | |
Category | Pariwisata dan Perhotelan |
Expires | 2023-10-03 |
Posted at | 8 months ago |
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
- Explore opportunities for hosting social events such as birthday parties, secretary parties and networking events in order to maximize revenue.
- Carry out any other reasonable duties and responsibilities as assigned.
- Be an ambassador for the Dining Club Program, communicate and support the Sales team by driving sales and obtaining feedback on the program.
- Work collaboratively with the Sales & Marketing department to generate opportunities for new business.
- Manage and develop relationships with key internal and external stakeholders.
- Execute and support the operational aspects of business booked.
- Build and strengthen relationships with existing and new customers to enable future bookings, including in-house promotions, sales calls, entertainment and an active involvement in restaurant service during peak hours.
- Understand the overall market competitors’ strengths and weaknesses, economic trends, supply and demand, etc. and know how to sell against them.
- Act as the guest service role model for the restaurants, set a good example of excellent customer service and create a positive atmosphere for guest relations.
- Serve customers by understanding their needs and recommending appropriate features and services that best meet their needs and exceed their expectations.
- Provide services that are above and beyond for customer satisfaction and retention.
- During peak hours, help to execute service delivery in outlets to ensure excellent service from point of entry to departure.
- Work with the Marketing Communication department on restaurant related promotional activities for hot zones near the hotel.
- Drive in-house capture ratio by working closely with the Marketing Communications department to establish promotions.
- Set a positive example for guest relations.
- Gain understanding of the property’s primary target customer and service expectations, serving customers by understanding their business, business issues and concerns.
- Close the best opportunities for the property based on market conditions and property needs.
- Carry out other restaurant sales related responsibilities.
- Execute exemplary customer service to drive customer satisfaction and loyalty by assisting customers and ensuring their satisfaction before and during their visit.
- Attend social functions in order to meet new business opportunities.
- Understand and create awareness of promotional activities of competition.
- Meet with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Use negotiating skills and creative selling abilities to create additional restaurant business.
- Partner with Sales and Marketing Account Managers to visit potential accounts and drive restaurant business.
- Interact with guests to obtain feedback on product quality and service levels.
- Develop, plan and execute all Food & Beverage promotions with the Operations and Commercial departments for both internal and external communications related promotions.
- Develop relationships within the community to strengthen and expand customer base for restaurants’ sales opportunities.
- Work with the Hostess team to control and monitor restaurant reservation system and maintain restaurant database.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
- Service customers in order to grow restaurant business.
- Actively be around in the hotel public areas to engage with guests and generate additional business.
- Monitor same day selling procedures to maximize restaurant revenue.
- Adaptability in maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
- 2 years of experience in Food & Beverage, Sales, Marketing, Guest Services, or related professional area / 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with no work experience required.
- High School diploma or GED.
- Ensure that efforts serve sales objectives, maximizing the productiveness of interactions by monitoring and building on customers’ cues.
- Drive results by setting high standards of performance for self and / or others, assuming responsibility for work objectives, initiating, focusing, and monitoring the efforts of self and / or others towards the accomplishment of goals, proactively taking action and going beyond what is required.
- Develop and sustain relationships based on an understanding of customer needs and acting consistently.
- Understand and utilize professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function specific work challenges.
- Build and contribute to the team by leading and participating as a member of the team, moving towards the completion of common goals while fostering cohesion and collaboration among team members.
- Professional demeanour exhibiting behavioural styles that convey confidence and command respect from others, making a good first impression in alignment with the hotel’s values.
- Able to use basic computer hardware and software (e.g., personal computers, word processing software, internet browsers, etc.).
- Able to read and understand work related documents.
- Interact with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
- Support the Food & Beverage operation by engaging customers during visits in the restaurants, seeking and taking appropriate actions on customer feedback and taking responsibility for customer satisfaction and loyalty.
- Able to communicate effectively in writing as appropriate for the needs of the audience.
- Minimum 2 year of experience in a related field.
-
Marketing Officer Jobs
By PT. Livindo Artha Gracia At Banten, Indonesia 7 months ago
-
Research Intern (Seagrass Transplantation)
By CarbonEthics At Bintan, Indonesia 7 months ago
-
Regional Asset Lead Jobs
By Beam Mobility At Indonesia 7 months ago
-
Ui/Ux Application Design (Fresh Graduated)
By Sahaware Indonesia At Bandung, Indonesia 7 months ago
-
Devops Manager Jobs
By Skubbs At Indonesia 7 months ago