Food Service Supervisor Jobs

Located in UBUD BALI Cheeky Monkey Cafe @ Bali Family Hangout is for expat and vacationing families, Bali Family Hangout is a new kids activity center, FAMILY RESTAURANT and community gathering space that offers parents freedom and relaxation while their kids have fun in both play and education because we want to grow healthy humans through supporting parents.

Applicants should be in Bali today and can live within 30min drive from Ubud Center and speak excellent ENGLISH

Primary Responsibilities

• Greet all patrons warmly upon arrival at the door and escort them to the table
• Try to remember individual patron’s names and their preferences to extend a personalized service
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Thank all patrons for patronizing the outlet upon their departure
• Apply necessary precautions with regards to food safety and hygiene standards (HACCP)
• Perform opening/closing side duties as assigned and set all tables according to standards and procedures
• Deliver F&B services in accordance to departmental standards and procedures
• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Report any complaints, incidents or other irregularities to management
• Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
• Ensure that all food & beverage are served according to service standard
• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation

Other Responsibilities

• Maintain a high standard of personal appearance and hygiene at all times
• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
• Be well versed in facility fire & life safety/emergency procedures
• Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.
• Report for duty on time wearing clean and complete uniform at all times
• Attend all briefings, meetings and trainings as assigned by management
• Perform other reasonable duties assigned by the Management

Knowledge and Experience

• Secondary / High school education
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Excellent reading, writing and oral proficiency in English language
• Additional certification(s) in Food & Beverage will be an advantage
• No experience is required

Competencies

• Good communication and customer contact skills
• Ability to work effectively and contribute in a team
• Service oriented with an eye for details
• Must be well-presented and professionally groomed at all times
• Must live in Ubud (30min or less from JL. Katik Lantang)
• Self-motivated and energetic

Compensation

• BPJS Health & Labour
• Religious bonus and paid holiday
• Service Tip
• 3.5 juta per month