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Customer Experience Supervisor Jobs

Company

OrderOnline.id - PT Ordivo Teknologi Indonesia
Address Bandung, Indonesia
Employment type FULL_TIME
Salary
Expires 2023-05-10
Posted at 1 year ago
Job Description

Deskripsi Pekerjaan :


  • Memastikan database tersegmentasi secara efektif untuk aktivitas Customer Relationship Management yang lebih terarah
  • Merencanakan, memonitor, dan mengevaluasi campaign internal Customer Relationship Management
  • Mengawasi pekerjaan harian tim Customer Experience
  • Memastikan rencana kerja dan mengelola aktivitas Customer Experience untuk existing customer
  • Berkoordinasi dengan departemen internal lainnya yang berhubungan dengan pelaksanaan aktivitas Customer Experience
  • Melaporkan rekap data (monthly report) dan mengevaluasi efektifitas dan efisiensi tim Customer Experience.


Kualifikasi :

  • Berpengalaman sebagai Supervisor minimal 2 tahun dibidang yang sama (Customer Relationship Management, Customer Experience, Customer Engagement, Customer Success).
  • Minimal Pendidikan S1 Program Studi Marketing / Komunikasi / Advertising / PR / Manajemen / Teknologi Informasi/ Bahasa / Sastra