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It Service Management Jobs

It Service Desk & Endpoint Management Specialist
By PT Bank Jago Tbk At Area DKI Jakarta, Indonesia
Certificate or participation in training: ITIL, service management, incident management, disaster recovery, network, system, database, Solarwind, Dynatrace, etc.
Provide solution assistance to users/staff for computer problems used.
Carry out risk control in the infrastructure & services area, including managing risk records (RCSA, risk registers, etc.).
S1 in Informatics Engineering/Computer/Information System
What You Need to Have:
Manager It Service Management
By HSBC At Area DKI Jakarta, Indonesia
Proven track record with at least 2 years of experience in service management function role
Lead the service recovery process by implementing the principles and processes of proper Incident Management.
Implement rigorous incident and problem management processes and reporting across all IT service providers.
Take a risk-based approach in applying the Change Management systems in IT to maximize value add.
Other aspects of responsibility including the Problem Management, Change Management and Service Management.
Strong Leadership, Negotiations, Inter-personal and People Management.
It Business Management Jobs
By Panin Dai-ichi Life At Jakarta Raya, Indonesia
Manage business requirement & project
Preferred AAMAI certified, Agile / Scrum (optional), Project Management (Optional)
Manage overall IT Projects & BAU
Fresh Graduate or having 1-2 year(s) of working experience in IT Business Analyst
Having experience in Life insurance company is preferred or Consulting with life insurance exposure
Perform functional test & integration test with other business applications
It Data Management Intern
By PT Bank Jago Tbk At Jakarta, Indonesia
Data Loss Prevention Exception documentation
Privacy Impact Assessment, Personal Data Inventory documentation
A Bachelor's degree in Information & Technology field
Willing to work hybrid in Jakarta
What You Will Do :
What You Need to Have :
It Service Jobs
By PT Korea Tomorrow & Global TSPM At Jakarta Raya, Indonesia
Required Skill(s): Hardware Knowledge, software, maintenance IT.
Preferably Staff (non-management & non-supervisor) specialized in IT/Computer - Hardware or equivalent.
At least 1 Year(s) of working experience in the related field is required for this position.
Candidate must possess at least Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
Required language(s): English, Bahasa Indonesia.
It Service Management And Operating Model Consultant (Senior To Manager)
By KPMG Indonesia At Jakarta Raya, Indonesia
Proven experience as an IT Service Management Consultant or in a similar role within the IT industry.
Collaborate with clients to understand their business objectives and IT needs, translating them into actionable IT Service Management strategies.
Guide clients through the adoption of ITIL frameworks and IT Service Management best practices.
Provide expert advice on IT governance, risk management, and compliance to ensure a robust IT framework.
Strong knowledge of ITIL frameworks and best practices. ITIL Foundation or other relevant certification is preferred.
Familiarity with ITSM tools and platforms (e.g., ServiceNow, BMC Remedy, Jira Service Management, etc.).
Service Monitoring & Incident Management
By PT. XL Axiata Tbk At Jakarta Raya, Indonesia
Preferable with relevant working experience related IT / Telco troubleshooting, monitoring, incident management.
Minimum 3 years working experience in Telco or IT with strong technical background.
English communication skill, team work, leadership, decision making, negotiation skill, fast learner, analytical skill, work in shift 24x7.
It Change Management Jobs
By PT Sinergi Daya Mitra At Jakarta Raya, Indonesia
Minimum bachelor's degree in Computer Science, Information Management, Informatics Engineering or other related fields from reputable Universities.
Have good communication skills and can work in a team.
Have experience in preparing test scripts for testing purposes.
Have analytical/critical skills and problem solving of business processes in digital banking.
Have good English skills (Active and Passive).
Review system change documents based on the list received according to applicable guidelines.
Service Coordinator - It Service Management
By Kyndryl At Area DKI Jakarta, Indonesia

Who We Are Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. ...

Service Coordinator - It Service Management
By Kyndryl At Jakarta, Indonesia

Who We Are Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So ...

Werkstudent It-Projekt-Rollout/Support Output Management (M/W/D)
By PENNY International (REWE Group) At Pekalongan, Indonesia
Gemeinsam mehr erreichen: Du unterstützt das Team im Projektmanagement zum bundesweiten Rollout neuer Multifunktionsdrucker und übernimmst eigenverantwortlich Teilaufgaben
Du besitzt idealerweise erste Projektmanagement Erfahrungen mit IT-Bezug und kennst Projektvorgehensmodelle inklusive Kapazitätsplanung von Personal
Gesundheitsmanagement mit Vorsorgeuntersuchungen, Sport-, Gesundheits- und Kochkursen
Du bist kompetente Ansprechperson: Bei der Abstimmung und Planung mit dem Dienstleister und dem jeweiligen Fachbereich bist du mit an Bord
Du bringst dich ein: Du überblickst prozessuale Änderungen zur Optimierung der Abläufe für das Team und für den/die Endanwender:in
Zuallererst deine Persönlichkeit: Du verfügst über ein hohes Maß an Eigeninitiative und Teamfähigkeit. Du bist kommunikationsstark und arbeitest sorgfältig und verantwortungsbewusst
It Service Management Consultant
By Glints At Batam, Indonesia
A minimum of 3 to 5 years working experience in ITSM (IT Service Management) and/or IT Service Delivery and Change Management
Delivery/Change Management concepts and processes to stakeholders
Management tool JIRA will be preferred
• Management of strict deadlines for Change Policy
• Conduct routine catchup on the change management process with Change Coordinator and Change managers
• Review and update the change management processes periodically to align with organizations IT security standards
It Management & Business Development Spv
By MHDC Group At Jakarta, Indonesia

IT Management & Business Development Spv Kualifikasi: - Pedidikan S1 Teknik Informatika - Memiliki pengalaman sebagai IT Management staff atau Web developer - Terbiasa menganalisa bisnis proses dan ...

It Portfolio Management Jobs
By Kobus Smart Service At Jakarta Raya, Indonesia
Min. 6 month experiences (fresh graduates are welcome to apply)
Membuat dan sirkulasi PR, ER & BT
Melakukan monitoring & reporting proses tersebut hingga terbayar
Membuat dokumentasi pembayarin harian (tracking)
Update laporan dan pengecekan pada system pembayaran
Min. D3/S1 jurusan IT / sistem informasi / teknik informatika
It Technical Specialist - Parking Management & Technology
By Nusantara Infrastructure At Jakarta Raya, Indonesia
IT Technical Specialist - Parking Management & Technology.
Has the ability to design technical requirements for new parking systems for customers.
Provide technical support to customers and staff for parking equipment and software systems
Troubleshoot technical issues and resolve problems in a timely manner
Install, configure, and maintain parking equipment and technology systems
Conduct training sessions for customers and staff on parking technology and equipment