It Operation Agent Jobs

Having experience in Project Management is a plus.

Minimal. 2 years experience in the IT field

Good knowledge of computer hardware, software, operating systems, and networking technologies.

Strong troubleshooting and troubleshooting skills.

Knowledge of network protocols and services

Having knowledge of CLI is a plus.

Identify problems using the available knowledge base.

Conduct regular updates regarding knowledge about products and services.

Experience using putty applications, openvpn, mongochef, mysql client

Benefit as Certified Software Freelancer will receive:

Keeping records of incidents that occur.

Grouping the problems according to the type of service and the type of problem.

- Have a good experience in large-scale production and support system operations for over 8+ years. 

- Experienced with various production/operation systems and technologies

- Have experience in hiring and managing a team of operation specialists 

- Strong verbal and written communication skills in English, can speak Mandarin will be a plus 

- Maintain/manage multiple vendor including but not limited to network ISP, software, hardware vendors

- Must have system support and infrastructure operation background (Service desk, Server, data center, computer networking)

Experience with cybersecurity frameworks, compliance regulations, and risk management practices.

Strong leadership and management skills, with the ability to motivate and inspire teams to achieve results.

Strong organizational skills and the ability to prioritize and manage multiple tasks under pressure.

At least 15 years’ experience working in banking and financial institution will only be considered

Strong technical knowledge and understanding of IT infrastructure, systems, networks, and security.

Excellent problem-solving and decision-making abilities.

Strong communication and time management skills.

Around 3-5 years of work experience in IT Development/Network/DevOps.

Basic networking skills i.e., LAN/WiFi setup and troubleshooting.

Knowledge of implementing ISO 27001:2013 standards.

Excellent interpersonal skills, self-motivated, creative, independent and quick learner.

Have a minimum Bachelor’s Degree in Computer Science/IT related from reputable university.

Have a minimum 1-year experience in a similar position

Have an experience in Routing and Switching (Microtics and/or Cisco)

Have MTCNA/CCNA certification is an advantage

Installing and configuring computer hardware, software system, networks, printers and scanners

Resolve network issues (Routing and Switching)

Monitor and maintain computer systems and networks.

1. Memantau dan menganalisis peristiwa keamanan di sistem jaringan dan jaringan pelanggan.

2. Mengoperasionalkan perangkat keamanan informasi ( SIEM, Firewall, IDS/IPS, dan lain sebagainya).

3. Melakukan koordinasi kepada Information Security Analyst terhadap insiden keamanan informasi.

1. Memiliki pengalaman satu tahun di Perusahaan IT / posisi yang sama

2. Pendidikan Sarjana Stara Satu Sistem Komputer / Teknik Komputer

6. Mahir mengoperasikan Microsoft Office

SOC 24/7 - Layer 1

1. Memantau dan menganalisis peristiwa keamanan di sistem jaringan dan jaringan pelanggan.

2. Mengoperasionalkan perangkat keamanan informasi ( SIEM, Firewall, IDS/IPS, dan lain sebagainya).

3. Melakukan koordinasi kepada Information Security Analyst terhadap insiden keamanan informasi.

1. Memiliki pengalaman satu sampai dua tahun di Perusahaan IT / berpengalaman

2. Pendidikan Sarjana Stara Satu Sistem Komputer / Teknik Komputer

Installing and configuring computer hardware, software system, networks, printers and scanners.

Resolve network issues (Routing and Switching)

Monitor and maintain computer systems and networks.

Responding promptly to service issues and requests

Troubleshoot and resolve issues with software or hardware

Setting up account for new users

Strong stakeholder management within a multinational organization.

Manages, communicates and engages on Annual Operating Plans and Forecasts with key stakeholders.

Excellent communication skills, strong written and oral English.

Prior experience in managing a region or sub-region would be a plus.

Drive Infrastructure services continuous improvement across HIC, by partnering with either our Global Infrastructure team or respective partners across the region.

Provides inputs for creation of mid and short-term vision and transformation based on the long-term vision.

- Memiliki pengalaman di bidang IT Infrastructure dan IT Operation 5-6 Tahun;

- Mengusasi database SQL Server;

- Lebih diutamakan memiliki pengalaman

- Mengkonfigurasi MS. Windows Server, MS. Exchange Server, dan Active Directory serta Backup Exec;

- Lebih diutamakan memiliki pengalaman menggunakan perangkat jaringan (firewall, dan perangkat-perangkat Cisco);

- Lebih diutamakan memiliki pengalaman menggunakan perangkat IT security (SIEM, IPS, dan antivirus);

A 1-year development programme to develop your skills in IT Operation Area

2. Fresh graduate or less than 1 year of experience

1. Bachelor's Degree in Information Systems / Computer Engineering / Information Technology or a related field

3. Willing to join the 1-year development program

4. Has a good personality, communication, and teamwork

5. Has an interest in IT operation, systems engineer and database administrator

Memiliki pengalaman di bidang IT Infrastructure dan IT Operation

Pengalaman 1-2 tahun untuk posisi yang serupa

Lebih diutamakan memiliki pengalaman mengkonfigurasi MS. Windows Server, MS. Exchange Server, dan Active Directory serta Backup Exec

Lebih diutamakan memiliki pengalaman menggunakan perangkat jaringan (firewall, dan perangkat-perangkat Cisco)

Lebih diutamakan memiliki pengalaman menggunakan perangkat IT security (SIEM, IPS, dan antivirus

Lebih diutamakan memiliki pengalaman menggunakan virtualisasi VMWare

Mengelolaperangkatyangadadidalamdatacenter meliputi server, storage, network, dan peripheral TI lainnya.

Mengelola server berbasis windows dan linux.

Mengelola database MS. SQL Server.

Menyusun dokumentasi terkait dengan pengelolaan perangkat infrastruktur TI.

Memiliki pengalaman di bidang IT Infrastructure dan IT Operation;

mengkonfigurasi MS. Windows Server, MS. Exchange Server, dan Active Directory serta Backup Exec;

" - Memiliki pengalaman di bidang IT Infrastructure dan IT Operation 1-2 Tahun;

- Mengusasi database SQL Server;

- Lebih diutamakan memiliki pengalaman

- mengkonfigurasi MS. Windows Server, MS. Exchange Server, dan Active Directory serta Backup Exec;

- Lebih diutamakan memiliki pengalaman menggunakan perangkat jaringan (firewall, dan perangkat-perangkat Cisco);

- Lebih diutamakan memiliki pengalaman menggunakan perangkat IT security (SIEM, IPS, dan antivirus);

Perform ad-hoc data management based on the request form to provide the relevant information needed

Experience in Banking and Finance business industry

Manage application usage control activities (eg audits, routine checks, etc.) in an effort to minimize complaints that occur

Minimum 2 years of experience in Application support especially in the banking industry

Experience in Data Warehouse (DWH) development

Experience in Bank Indonesia Payment Systems such as RTGS, SKNBI & BI-Fast

2+ years of professional experience in IT system/operations support or similar position/area

Experience as Network or Security Engineer is a plus

Daily system monitoring, verifying and reviewing all hardware, server resources, systems and key processes etc.

Regular security monitoring to identify possible disturbance, performing daily backup operations.

Investigating and troubleshoot all issues related to IT infrastructure for internal teams or clients using telephone/emails etc.

Maintain operational, configuration, or other procedures. Performing regular updates and upgrades as and when necessary.