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Sea Logistics Isc Customer Care Specialist Jobs in Kab. Bekasi, West Java

Sea Logistics Systems Support
By Kuehne+Nagel At Jakarta, Indonesia
Having experience manage a team would be an advantage
To cooperate with stakeholders for applications development such as requirement gathering, software solution design, testing + supporting.
To share knowledge to local Systems + Process teams on relevant topics.
At least 3-5 years of working experience in similar role
To implement + support the usage of the entire system landscape through efficient + optimal system configurations achieving operational excellence.
To ensure high levels of data quality via analysis, review + action planning together with stakeholders.
Sea Logistics Sales Representative
By Kuehne+Nagel At Jakarta, Indonesia
To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.
To regularly review customer portfolios with the CCL Managers + team.
To monitor competition by gathering current marketplace information on pricing + products.
To report customer feedback to the CCL team, supporting resolutions as required.
To align with CCL colleagues when onboarding new customers.
To maintain + update the most relevant customer information in internal systems.
Sea Logistics Operational Care Specialist, Documentation
By Kuehne+Nagel At Jakarta, Indonesia
Poses analytical + problem solving approach along with an ability to work under pressure + great time management
To collaborate with CCLs through proactive provision of information, knowledge, solutions + alternatives to deliver customer satisfaction.
Min 1 year experience in related filed
To issue BAL specimen + release BAL B/L as per Financial Guidelines + working instructions.
To timely and accurately submit carrier OBL instructions, VGM + security filings.
To ensure departure confirmations (or deviations v. scheduled departure) are shared with the CCLs.
Customer & Corporate Acquisition (Logistics/Deman)
By PT. Elektronik Distribusi Otomatisasi Terkemuka (eDOT) At Jakarta Raya, Indonesia
Memiliki analisa yang baik dan presentasi skill yang baik
Berpengalaman min 2 tahun dibidang Akuisisi di bidang logistik atau bidang terkait
Memiliki komunikasi yang baik, agresif dan persuasif
·Membuat, membangun & memetakan kerangka kerja strategi jangka panjang untuk eLOG melalui analisis pasar dan bisnis,
·Pastikan semua model bisnis & operasi dikompilasi dengan persyaratan, kebijakan, dan prosedur bisnis eLOG
·Berkontribusi untuk meningkatkan bisnis dengan berhasil mengelola proyek yang menghasilkan peningkatan kinerja dan produktivitas
Sea Logistics - Customer Care Specialist
By Kuehne+Nagel At Jakarta, Indonesia
To collaborate with Finance to adjust credit limits based on daily business development + coordinate measures in case of challenges.
Min 3 years experience in related field
min 3 years experience in related field
To drive customer engagement, satisfaction, retention + reactivation in close cooperation with Field Sales and the Operational Care Center (OCC).
To qualify + enter customer orders into the operational execution process.
To document, resolve, analyze all complaints + then identify, share + eliminate root causes.
Sea Logistics Isc Customer Care Specialist
By Kuehne+Nagel At Jakarta, Indonesia
To collaborate with Finance to adjust credit limits based on daily business development + coordinate measures in case of challenges.
To qualify + enter customer orders into the operational execution process.
To drive customer engagement, satisfaction, retention + reactivation in close cooperation with the Operational Care Center (OCC), destinations + regional stakeholders.
To document, resolve, analyze all complaints, then identify, share + eliminate root causes.
To create, review + refine customer reports.
To ensure delivery against all financial targets + strategic objectives across ISC.

Are you looking for an exciting opportunity to work in the logistics industry? We are looking for a Sea Logistics Customer Care Specialist to join our team! As a Sea Logistics Customer Care Specialist, you will be responsible for providing excellent customer service to our clients and ensuring their satisfaction with our services. You will be responsible for managing customer inquiries, resolving customer issues, and providing accurate and timely information. If you have a passion for customer service and an interest in the logistics industry, this could be the perfect job for you!

What is Sea Logistics Isc Customer Care Specialist Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office
• Knowledge of Sea Logistics software

What is Sea Logistics Isc Customer Care Specialist Qualifications?

• Bachelor’s degree in business, logistics, or related field
• Previous experience in customer service or logistics
• Knowledge of Sea Logistics software

What is Sea Logistics Isc Customer Care Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of Sea Logistics software
• Knowledge of logistics and shipping processes
• Knowledge of international trade regulations

What is Sea Logistics Isc Customer Care Specialist Experience?

• Previous experience in customer service or logistics
• Experience in a fast-paced environment

What is Sea Logistics Isc Customer Care Specialist Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about Sea Logistics services and products
• Process customer orders and ensure timely delivery
• Monitor customer accounts and ensure timely payments
• Resolve customer complaints and disputes
• Maintain customer records and update customer information
• Generate reports on customer service metrics