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Guest Relation Manager Jobs

Guest Services Manager - The St. Regis Jakarta
By St. Regis Hotels & Resorts At Area DKI Jakarta, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Guest Relation Officer (Based In Puncak Bogor)
By Plataran Indonesia At Bogor, Indonesia

Company Description: Plataran Indonesia, a homegrown Indonesian hospitality group whose vision is to contribute to Indonesia and Indonesians by showcasing to the world the rich and diverse natural and ...

Guest Relation Officer Outlet Pantai Indah Kapuk
By Relaxology At Penjaringan, Indonesia
Menjelaskan ke customer mengenai Product Knowledge
Mendekati pelanggan baru untuk menjadi pelanggan setia
Mencari peluang baru melalui jaringan yang dimiliki
Berkolaborasi dengan tim untuk mencapai hasil penjualan yang lebih baik
Berorientasi untuk mencapai target penjualan
Menangani kritik dan komplain customer
Japanese Guest Relation (Jr. Expat)
By AYANA Resort and Spa, BALI At Labuan Bajo, Indonesia
Experience working in the hospitality industry
Strong communication and interpersonal skills
Ability to multitask and manage time effectively
Welcome guests upon arrival and provide assistance with check-in process
Provide guidance and assistance to guests during their stay
Coordinate with other departments to ensure guest needs are met
Japanese Guest Relation Officer - Ayana Komodo Resort
By AYANA Resort and Spa, BALI At Labuan Bajo, Indonesia
Maintain complete knowledge and comply with all hotel and departmental policies & procedures
Legibly complete requisition for additional supplies / materials and submit to manager
Participate and contributing to the resort sustainability program through education, interaction and suggestion
Has experience in a similar Position at 5-start Resort
Has Good communication and Interpersonal Skill
Has related license, certificates and (or) diploma to support candidate's qualification
Mandarin Guest Relation (Expat)
By AYANA Resort and Spa, BALI At Labuan Bajo, Indonesia
Proficient in Microsoft Office Suite, with experience in hotel management systems to be an added advantage
Collaborate with the front office, food and beverage and housekeeping departments to ensure efficient and effective communication of guest requirements
Must have at least five years of experience as a Guest Relations Officer in a hospitality or resort environment
A strong communicator, with excellent interpersonal and customer service skills
Welcome and communicate with guests in a professional and friendly manner
Actively provide them with information concerning resort facilities and activities
Guest Relation Officer (Gro)
By Bali Super Host At Ubud, Indonesia
- Management of VIP amanities
- Experience as a Guest Relation Officer / Front Desk Agent
- Providing exceptional service to guest
- Handling VIP guest and resolving issues
- Analyzing and responding to guest feedback
- mobile between villa's and office, in ubud
Guest Relation Officer Jobs
By Sababay Winery At Gianyar, Indonesia
Diploma in tourism or hospitality
Dynamic, self motivated, service oriented & hard working
Accept reservations via telephone, email, WA, SMS
3. Ensure the safety and comfort of guests while in the Sababay Winery area
Guest Relation Officer Jobs
By Marriott At Area DKI Jakarta, Indonesia
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Guest Relation Officer (Boat) - Ayana Komodo
By AYANA Resort and Spa, BALI At Labuan Bajo, Indonesia
Bachelor's degree in hospitality management or related field
Proficient in Microsoft Office and hotel management software
Minimum of 2 years experience in the hospitality industry
Excellent interpersonal and communication skills
Greet guests upon arrival and escort them to their accommodations
Take ownership of any guest complaints and resolve them in a timely and professional manner
Guest Relation Officer Jobs
By Radisson Hotel Group At Bandar Lampung, Indonesia
Experience in guest relations beneficial but not essential
Experience of working with IT systems on various platforms
Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
Builds and maintains effective working relationships whilst promoting the company culture and values.
Hands-on approach with a can-do work style
Relation Manager (Sidaorjo) Jobs
By Taman Zakat Indonesia At Sidoarjo, Indonesia

Company Description: Bintang Quran merupakan lembaga yang bergerak dibidang dakwah dan pendidikan untuk menciptakan generasi Qurani sebagai wadah bagi semua lembaga untuk membaca quran (tahsin) dan ...

Guest Relation Supervisor Jobs
By Hotel Borobudur Jakarta At Jakarta, Indonesia

Company Description: Hotel Bintang 5 Legendaris dengan area hijau seluas 9,5 hektar yang terletak strategis tepat di tengah kota Jakarta, Indonesia. Dapat ditempuh selama 5 menit berkendara dari ...

Guest Relation Officer Jobs
By REVĪVŌ Wellness Resorts At Badung, Indonesia

Company Description: Nestled in Bali's serene Nusa Dua hills, our luxurious 3-hectare teak tree forest offers a magical setting for self-discovery. Immerse yourself in mindful practices, movement ...

Guest Relation Officer Jobs
By Mercure Jakarta Batavia At Jakarta, Indonesia

Company Description: Mercure Jakarta Batavia adalah tempat sempurna untuk perjalanan bisnis atau rekreasi. Jelajahi Kota Tua ikonis di Jakarta yang memiliki banyak tempat bersejarah. Kami nantikan ...

Assistant Guest Relation Manager - Delonix Hotel Karawang
By AYANA Resort and Spa, BALI At Karawang, Indonesia
Hands-on experience with Hotel Management software (PMS)
Bachelor's degree in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable
Understanding of all hotel management best practices and relevant laws
1 or 2 years experience in similar position
Strong affinity for and commitment to the hotel industry
Strong market sense and results orientation
Guest Relation Officer Jobs
By Tavern Group At Semarang, Indonesia
Address customer complaints and escalate to PR Manager or F&B Manager when needed
Review arrival lists to welcome guests
Attend to special guests (e.g., VIPs) and answer their inquiries
Help prepare welcome folders with collateral (e.g., restaurant service menus, area descriptions)
Provide information about amenities, area and venues and promote services
Anticipate guest needs and build rapport with customers
Guest Relation Officer - Mandarin Speaker
By Hilton At Denpasar dan Sekitarnya, Indonesia
Conduct site inspections as and when required by the Management.
Carry out requests as directed by the Management.
University graduate / hotel management / hotel school diploma (diploma in Public Relation advantageous).
Have complete knowledge of Hilton hotel SOPs and local policies.
Develop knowledge about frequent guests, their special requests and needs.
Suggest alternatives to meet customer needs in terms of product features and benefits.
Food & Beverage Guest Relation
By Hilton At Jakarta, Indonesia
To perform any tasks of a reasonable nature as required and requested by a Supervisor or Manager.
Knowledgeable of the different types of beverages and its proper service.
Minimum 2 year of experience in a related field.
2 years of experience in Food & Beverage, Sales, Marketing, Guest Services, or related professional area.
Good organization and communication skills.
To communicate with both internal and external customers in a polite and constructive manner.
Assistant Guest Support Manager
By Farsight Management At Bali, Indonesia
- Strong time management skills and the ability to prioritize work.
We are looking for a Assistant Guest Support Manager with knowledge of English.
- Knowledge of English language. Level from B2. (Knowledge of the Russian language will be a plus).
- High communication skills, competent written and oral speech
- Attention to detail and organizational skills.
Remote work from anywhere in the world.