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Guest Experience Manager Jobs

Experience & Relationship Manager Jobs
By OXO Group Indonesia At Bali, Indonesia
- 5+ years of experience in experience management, community management, event planning, or related field
- Strong organizational and project management skills, with the ability to handle multiple tasks simultaneously
Experience and Relationship Manager for OXO Living
- Conduct experience audits across all customer touch points and develop strategies and initiatives
- Lead the implementation of new concepts and ensure quality control of all experiences
- Excellent verbal and written communication skills in English. Bahasa Indonesia and other languages are a plus.
Guest Experience Manager Jobs
By Anantara Hotels, Resorts and Spas At Ubud, Indonesia
College diploma in Hotel Management or related field
Previous experience in Finance Department
Passion for leadership and teamwork
Eye for detail to achieve operational excellence
Guest Experience Service Jobs
By Burger King Indonesia At Jakarta, Indonesia
Experience 3 - 5 years in Marketing or Sales
Preferred experience background Industry in QSR, F&B, Retail or FMCG
Support the marketing programs at the restaurants level, i.e: distributing the flyer and other marketing promotions tool
Maximize the sales by focusing selling the events such as birthday party or meeting
Handle and follow up guest enquiry, including the showing room and facilities and make an quotations letter as per Company standard
Minimum Senior High School graduate or Bachelor's degree with any major
Guest Experience Assistant Jobs
By Grand Mercure Malang Mirama At Malang, Indonesia

Company Description: #1st Premium Hotel by @accor in Malang City Job Description: Guest Experience Assistant

Guest Experience Manager Jobs
By Hotel Grand Mercure Lampung At Bandar Lampung, Indonesia

Company Description: Grand Mercure merupakan hotel baru di Lampung yang akan segera dibuka dan menjadi satu-satunya hotel bintang 5 di Bumi Ruwa Jurai. Pembukaan hotel ini membutuhkan banyak pekerja, ...

Guest Experience Manager - Bulgari Resort Bali
By Bulgari Hotels & Resorts At Bali, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Retreat And Guest Experience Leader
By MJB Hoteliers: Hotel and Villa Management At Ubud, Indonesia
Perform other duties as assigned by management.
Develops and manages an annual budget, understanding revenue, expenses, and profitability of all programs and retreats.
In collaboration with the marketing and digital teams, assists with the publicity efforts for curated retreats, programs, and other offerings.
Retreats and Guest Experience Leader
Implements the retreats pricing structure, adjusting as needed based on affordability principles and market trends.
Conducts market research on a regular basis to ensure some level of competitiveness with other retreat destinations.
Adobe Experience Manager (Aem) Developer
By Glints At Batam, Indonesia
Strong proficiency in Adobe Experience Manager, including AEM Sites, Assets, and Forms.
Develop and implement AEM components, templates, workflows, and integrations based on project requirements.
Collaborate with UX/UI designers, content authors, and other stakeholders to deliver engaging and user-friendly digital experiences.
Proven experience as an AEM Developer or in a similar role.
Experience with front-end development technologies such as HTML, CSS, JavaScript, and jQuery.
Experience with RESTful web services and API integrations.
Shopping Experience Manager Jobs
By IKEA At Kota Tangerang, Indonesia
Support a customer-focused culture throughout the complete unit and ensure an overall inspiring shopping experience.
Ensure balanced operational excellence in daily operations within the stated area of responsibility to secure a positive shopping experience.
Experienced in creating and implementing short-term plans and following up goals.
Having prior knowledge in hospitality or customer-focused will be an advantage.
Using customer insights to improve customer satisfaction, and to provide a fun day out for the whole family.
Create the emotional conditions for a positive meeting with visitors and customers, and Implement the "ways to shop" in your unit.
Guest Experience Manager Jobs
By Sheraton Belitung Resort At Belitung, Indonesia
• Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions.
• Maintains knowledge of all hotel features and services, room types, rates special packages and promotions.
• Maintains complete knowledge of all hotel and departmental policies and procedures.
• Leads and mentors other team members on Marriott’s Bonvoy Loyalty Program.
• Adjusts Elite Member status when necessary according to established guidelines.
• Partners with Head Connector to update, appoint and activate connector team on property.
Guest Experience Expert (Gex)
By Grand Hyatt Bali At Denpasar, Indonesia

Guest Experience Expert is responsible to provide the highest level of personalized service to Grand Hyatt Hotel Bali Guests. In liaison with Housekeeping, Food and Beverage and other departments, a ...

Guest Experience Ambassador Jobs
By PT Hoffmen Cleanindo Tbk At Bekasi Selatan, Indonesia

Dibutuhkan segera Guest Experience Ambassador Kualifikasi - Pria/Wanita (Wanita tidak boleh berhijab) - Pendidikan minimal SMA/SMK - Pria min 170 cm, Wanita 160 cm - Berpenampilan Menarik - Good ...

Guest Experience Manager Jobs
By Movenpick Jakarta Pecenongan At Jakarta, Indonesia

Company Description: Experience Indonesia at its finest. In this beautiful Southeast Asian archipelago located in the Indian and Pacific oceans, Mövenpick Hotels and Resorts offers visitors the ...

Experience & Community Manager Jobs
By Outpost At Ubud, Indonesia
3+ years of experience working in guest experience management.
Hands-on experiences with Social Media Management (Facebook, Instagram, Tiktok, etc)
Experienced in planning and leading the events, including engaging with a community (workshop/skillshare/panel discussion/etc).
Experience & Community Manager (Bali, Full-Time)
Delivering the unique members' experience to the community.
Develop the member experiences in the space.
Assistant Guest Support Manager
By Farsight Management At Bali, Indonesia
- Strong time management skills and the ability to prioritize work.
We are looking for a Assistant Guest Support Manager with knowledge of English.
- Knowledge of English language. Level from B2. (Knowledge of the Russian language will be a plus).
- High communication skills, competent written and oral speech
- Attention to detail and organizational skills.
Remote work from anywhere in the world.
Experience Zone Manager (Marketing Background)
By Batamindo Green Farm At Batam, Indonesia
Merancang strategi aktivitas pemasaran mulai dari tur kebun, lokakarya, dan sebagainya.
Mengelola dan merancang strategi operasional cafe.
Melakukan analisa pasar untuk meningkatkan pemasaran.
Membantu mengevaluasi pemasaran dan profitabilitas Farm Cafe dan acara agrowisata.
Menjaga komunikasi dengan dinas & lembaga terkait.
Mempekerjakan dan melatih staf untuk memberika layanan yang baik kepada pelanggan.
Guest Experience Officer Jobs
By Eastparc Hotel Yogyakarta At Daerah Istimewa Yogyakarta, Indonesia

We Are Hiring! Guest Experience Officer. - Familiarity with hospitality industry standards - Outstanding communication abilities - A customer-oriented and professional attitude - Has experience min.2 ...

Guest Experience Manager Jobs
By Sheraton Hotels & Resorts At Sijuk, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Guest Relation Manager Jobs
By Le Méridien Hotels & Resorts At Area DKI Jakarta, Indonesia
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Hrd Manager (Factory Experience)
By Jangjo Indonesia At Jakarta Raya, Indonesia
Experience in the waste management industry is a plus.
Develop and manage performance evaluation systems, providing coaching and feedback to employees and managers in factory settings.
Proven experience in managing HR functions in a performance-driven factory environment.
Strong knowledge of labor laws and regulations specific to factory operations.
Excellent interpersonal, communication, and conflict resolution skills.
Drive a culture of discipline, high performance, and continuous improvement among factory employees.

Are you passionate about creating an exceptional guest experience? We are looking for an experienced Guest Experience Manager to join our team and ensure that our guests have a memorable and enjoyable stay. You will be responsible for overseeing all aspects of the guest experience, from check-in to check-out, and ensuring that our guests receive the highest level of service. If you have a passion for hospitality and a commitment to excellence, we want to hear from you!

A Guest Experience Manager is responsible for ensuring that guests have a positive and memorable experience when visiting a business or organization. They are responsible for managing customer service, resolving customer complaints, and providing a high level of customer service.

What is Guest Experience Manager Skills Required?

• Excellent customer service skills
• Strong interpersonal and communication skills
• Ability to handle difficult customer situations
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work under pressure

What is Guest Experience Manager Qualifications?

• Bachelor’s degree in hospitality management, business administration, or related field
• Previous experience in customer service or hospitality
• Certification in customer service or hospitality

What is Guest Experience Manager Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of hospitality industry standards and regulations

What is Guest Experience Manager Experience?

• Previous experience in customer service or hospitality
• Experience in managing customer service teams

What is Guest Experience Manager Responsibilities?

• Ensure that guests have a positive and memorable experience
• Manage customer service teams and resolve customer complaints
• Monitor customer service performance and provide feedback
• Develop customer service policies and procedures
• Train customer service staff on customer service principles and practices